Team memory: information management for business teams

A need exists to organize, integrate, and annotate information generated by business teams. To investigate this domain, a prototype 'team memory' system has been developed based on prior theory in the domains of team and organizational memory, similar systems with related features, and data gathered from a case study of four longitudinal workgroups supported by an electronic collaboration system. This prototype provides a platform for information support during and between team collaboration tasks by enabling team members to access items such as team membership and member information, past meeting documentation, team work-in-progress, and miscellaneous electronically stored data related to team projects. It lays the groundwork for future research that can contribute to theory and knowledge in the domains of team and organizational memory.<<ETX>>

[1]  Ralph H. Sprague,et al.  Invited Article: A Framework for the Development of Decisoin Support Systems , 1980, MIS Q..

[2]  Joseph S. Valacich,et al.  Integrating information across sections and between groups in group decision support systems , 1989, [1989] Proceedings of the Twenty-Second Annual Hawaii International Conference on System Sciences. Volume III: Decision Support and Knowledge Based Systems Track.

[3]  Jay F. Nunamaker,et al.  Information Technology to Support Electronic Meetings , 1988, MIS Q..

[4]  J. Walsh,et al.  The Role of Negotiated Belief Structures in Strategy Making , 1986 .

[5]  Lorne Olfman,et al.  Meeting In Time Recording The Workgroup Conversation , 1991, ICIS.

[6]  JoAnne Yates,et al.  For the Record: The Embodiment of Organizational Memory, 1850-1920 , 1990 .

[7]  Doug Vogel,et al.  Software to support business teams , 1992 .

[8]  Jay F. Nunamaker,et al.  Systems Development in Information Systems Research , 1990, J. Manag. Inf. Syst..

[9]  George P. Huber,et al.  A theory of the effects of advanced information technologies on organizational design, intelligence , 1990 .

[10]  P. Nystrom,et al.  Camping on Seesaws: Prescriptions for a Self-Designing Organization , 1976 .

[11]  Jay F. Nunamaker,et al.  Integration of information systems technologies to support consultation in an information center , 1989, ICIS '89.

[12]  Robert G. Schwab,et al.  The communicative economy of the workgroup: multi-channel genres of communication , 1988, CSCW '88.

[13]  J. Hackman.  Effects of task characteristics on group products , 1968 .

[14]  Robert Johansen,et al.  Groupware: Computer Support for Business Teams , 1988 .

[15]  Jay F. Nunamaker,et al.  Electronic meeting systems , 1991, CACM.

[16]  J. M. Snyder,et al.  An overview of CARAT: a computer assisted research and analysis tool , 1991, Proceedings of the Twenty-Fourth Annual Hawaii International Conference on System Sciences.

[17]  G. Kreweras.  Creating the corporate future: Russell L. ACKOFF Wiley, New York, 1981, xi + 297 pages, £10.85 , 1982 .

[18]  Clarence A. Ellis,et al.  Groupware: some issues and experiences , 1991, CACM.

[19]  K. Weick.  The social psychology of organizing , 1969 .

[20]  R. Hall.  The Natural Logic of Management Policy Making: Its Implications for the Survival of an Organization , 1984 .

[21]  C. Gersick.  Time and Transition in Work Teams: Toward a New Model of Group Development , 1988 .

[22]  Martin Bärtschi.  An Overview of Information Retrieval Subjects , 1985, Computer.

[23]  T. J. Teorey,et al.  A logical design methodology for relational databases using the extended entity-relationship model , 1986, CSUR.

[24]  Lorne Olfman,et al.  The Claremont GDSS support environment , 1991, Proceedings of the Twenty-Fourth Annual Hawaii International Conference on System Sciences.

[25]  Bruce R. Schatz,et al.  Building an electronic scientific community , 1991, Proceedings of the Twenty-Fourth Annual Hawaii International Conference on System Sciences.

[26]  Ralph H. Sprague,et al.  A Framework for the Development of Decision Support Systems , 1993 .

[27]  Randall H. Trigg.  Guided tours and tabletops: tools for communicating in a hypertext environment , 1988, TOIS.

[28]  James G. March,et al.  Model Bias in Social Action , 1972 .

[29]  O. A. Sawy,et al.  Preserving Institutional Memory: The Management of History as an Organizational Resource. , 1986 .

[30]  Ernest R. May,et al.  Thinking in Time: The Uses of History for Decision-Makers , 1986 .

[31]  Richard T. Watson,et al.  A design for an infrastructure to support organizational decision-making , 1990, Twenty-Third Annual Hawaii International Conference on System Sciences.

[32]  M. S. Ackerman,et al.  Answer Garden: a tool for growing organizational memory , 2015, COCS '90.

[33]  Douglas C. Engelbart,et al.  Knowledge-domain interoperability and an open hyperdocument system , 1990, CSCW '90.

[34]  Ernest R. May,et al.  Thinking in Time: The Uses of History for Decision-Makers , 1987 .

[35]  Donald A. Schön,et al.  Organizational Learning: A Theory Of Action Perspective , 1978 .

[36]  Murray Turoff,et al.  The TEIES design and objectives: computer mediated communications and tailorability , 1989, [1989] Proceedings of the Twenty-Second Annual Hawaii International Conference on System Sciences. Volume III: Decision Support and Knowledge Based Systems Track.

[37]  Shiro Sakata,et al.  Distributed multiparty desktop conferencing system: MERMAID , 1990, CSCW '90.

[38]  Johan P. Olsen,et al.  THE UNCERTAINTY OF THE PAST: ORGANIZATIONAL LEARNING UNDER AMBIGUITY* , 1975 .