The Effect of E-Supply Chain Management Systems in the North American Electronic Manufacturing Services Industry

The paper examines the effect of E-Supply Chain Management Systems in the North American electronics manufacturing services industry. A causal and descriptive research study was conducted based on a survey applied to thirty six individuals in electronic manufacturing services firms in order to determine the impact of e-supply chain management on their key supply chain operations. Results of the research revealed that e-supply chain management had a positive effect in the electronic manufacturing services industry as these showed that the profits of the firm increased and internal communications were improved due to the implementation of e-supply chain management. The research also showed that e-supply chain management systems have many technical issues such as problems with process automation and transmission of supply chain data, e-procurement effectiveness, integration with existing systems and the monitoring of inventory systems and purchasing process. Several recommendations are made to overcome these challenges including employee training and re-engineering of business processes for better system integration.

[1]  E-MANUFACTURING & SAP-CREATING RESPONSIVE SHOP FLOOR IN THE SUPPLY CHAIN , 2004 .

[2]  Chu‐Hua Kuei,et al.  Designing and Managing the Supply Chain Concepts, Strategies, and Case Studies , 2000 .

[3]  J. Holmström,et al.  The impact of increasing demand visibility on production and inventory control efficiency , 2003 .

[4]  Ali Mohammadi,et al.  Investigating the effects of information technology on the capabilities and performance of the supply chain of dairy companies in Fars province: A multiple case study , 2011 .

[5]  H. Russell Bernard,et al.  Social Research Methods: Qualitative and Quantitative Approaches , 2000 .

[6]  M. Schlossberg.  A Practical Guide to Behavioral Research: Tools and Techniques (2nd ed.). , 1987 .

[7]  ValverdeRaul,et al.  The effect of E-supply chain management systems in the north american electronic manufacturing services industry , 2015 .

[8]  Yi-Ming Tai,et al.  Exploring the performance impact of web-based direct procurement systems: from the perspective of process integration , 2011 .

[9]  John T. Mentzer,et al.  The impact of e‐commerce on supply chain relationships , 2002 .

[10]  James E. Bartlett,et al.  Organizational research: Determining appropriate sample size in survey research , 2001 .

[11]  N. Sanders,et al.  IT APPLICATIONS IN SUPPLY CHAIN ORGANIZATIONS: A LINK BETWEEN COMPETITIVE PRIORITIES AND ORGANIZATIONAL BENEFITS , 2002 .

[12]  D. Simchi-Levi.  Designing And Managing The Supply Chain , 2007 .

[13]  D. R. Cooper.  Business Research Methods (9th edition) , 2006 .

[14]  Christine Nadel,et al.  Case Study Research Design And Methods , 2016 .

[15]  S. Mann.  Research Methods for Business: A Skill-Building Approach , 2013 .

[16]  Bob Betts,et al.  Adapt or Die: Transforming Your Supply Chain into an Adaptive Business Network , 2003 .

[17]  D. Gibson,et al.  Redundancy , 1984 .

[18]  JoAnne Yates,et al.  Electronic markets and electronic hierarchies , 1987, CACM.

[19]  R. Sommer,et al.  A Practical Guide to Behavioral Research: Tools and Techniques , 1980 .

[20]  Paul D Jeanne Ellis Ormrod Leedy,et al.  Practical Research: Planning and Design , 1974 .

[21]  A. Foroughi,et al.  Streamlining Supply Chain Management With E-Business , 2011, BIS 2011.

[22]  Huang Hua,et al.  Analysis of E-SCM , 2011 .

[23]  Tor Guimaraes,et al.  Exploring the Importance of Business Clockspeed as a Moderator for Determinants of Supplier Network Performance , 2002, Decis. Sci..

[24]  Ari Vepsäläinen,et al.  Trends in industrial supply chains and networks , 2003 .

[25]  Terry L. Esper,et al.  The electronic supply chain: Its impact on the current and future structure of strategic alliances, partnerships and logistics leadership , 2002 .

[26]  J. Stock.  International Journal of Physical Distribution and Logistics Management , 1990 .

[27]  Earl R. Babbie,et al.  The practice of social research , 1969 .

[28]  C. Perry.  Processes of a case study methodology for postgraduate research in marketing , 1998 .

[29]  Peter Booth,et al.  The impact of ERP systems on firm and business process performance , 2006, J. Enterp. Inf. Manag..

[30]  Susan Greener,et al.  Business Research Methods , 2008 .

[31]  Alon Peled.  Outsourcing and Political Power: Bureaucrats, Consultants, Vendors and Public Information Technology , 2001 .