IT Governance and Process Maturity: A Field Study

An important element of IT governance is the provision of robust IT capability. The concept of process capability maturity provides a useful methodology for the measurement and analysis of the state of IT capability. The COBIT IT Governance framework provides both a measurement methodology and IT process structure that provides a foundation for the measurement of process capability maturity across the lifecycle of IT investment. This study reports the results of a large-scale field study of process maturity in 51 organizations in eight developed and developing countries.