Information professionals and the knowledge-aware, intelligent organisation: skills for the future

‘Knowledge managers, information specialists, chief answerists, knowledge navigators—they're more commonly known as librarians. As corporations rely on information to keep ahead of the competition, demand for these professionals is escalating’ (Francois, 1999). It is evident is that career paths for librarians are changing and opening new and different opportunities. A report in the United States noted that, currently, thirteen per cent of librarians do not work in a traditional library setting. Instead they are functioning throughout business in roles that command salaries much higher than the profession has traditionally seen (Francois, 1999). Abell went further when she stated that, whichever part of society is the focus, the information profession has unprecedented opportunities—because it is information which is underpinning current organisational success (1998 p211).

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