Another road to IT turnover: the entrepreneurial path

This paper addresses an untapped, though important, type of information technology (IT) personnel turnover: IT entrepreneurship. We develop a comprehensive model to understand the factors and processes that influence turnover behaviour for prospective (nascent) IT entrepreneurs. To do this, we review three streams of research: first, the unfolding model of voluntary turnover that specifies six stages in a process model of employee turnover; second, the entrepreneurship literature (focusing on differences between nascent entrepreneurs and non-entrepreneurs), and third, attributes of the IT personnel and IT industry. We use Image Theory as the ‘glue’ to merge these streams of research together. We do so by proposing two new constructs – readiness to quit (to start a business) (RTQ) and necessary configuration to quit (NCQ), which we incorporate into a conceptual framework describing how specific dimensions of RTQ change over time, either gradually or suddenly, in response to specific events. Based on Image Theory, we describe the process by which nascent entrepreneurs conduct a compatibility test to assess the fit between their current RTQ and the set of NCQs. If there is a fit, then the nascent entrepreneur is ready to quit his or her current job. We illustrate our model using a sample vignette involving a former IT employee who became an entrepreneur, and we provide suggestions for researchers and practitioners, based on our model and the constructs that we introduce. Although we develop our model in the context of IT turnover and entrepreneurship, RTQ and NCQ, as well as the conceptual framework, can also be applied to other types of voluntary IT turnover (e.g., accepting a position in another company).

[1]  Geoffrey H. Moore,et al.  The National Bureau of Economic Research , 1950 .

[2]  J. Hackman,et al.  Development of the Job Diagnostic Survey , 1975 .

[3]  James A. F. Stoner,et al.  Managing the Career Plateau , 1977 .

[4]  William H. Mobley,et al.  Intermediate linkages in the relationship between job satisfaction and employee turnover. , 1977 .

[5]  R. Yin The Case Study Crisis: Some Answers , 1981 .

[6]  A. Bandura Self-efficacy mechanism in human agency. , 1982 .

[7]  R. Yin Case Study Research: Design and Methods , 1984 .

[8]  D. Bertaux,et al.  The Life Story Approach: A Continental View , 1984 .

[9]  E. Prien,et al.  The Experience of Work. , 1985 .

[10]  David J. Miller,et al.  Configurations of strategy and structure: Towards a synthesis , 1986 .

[11]  Carolyn Y. Woo,et al.  Entrepreneurs' perceived chances for success , 1988 .

[12]  Lee Roy Beach,et al.  A toadstool among the mushrooms: Screening decisions and image theory's compatibility test , 1989 .

[13]  K. Eisenhardt Building theories from case study research , 1989, STUDI ORGANIZZATIVI.

[14]  Paula C. Morrow,et al.  Work commitment among salaried professionals , 1989 .

[15]  J. Rotter Internal Versus External Control of Reinforcement , 1990 .

[16]  J. Mathieu,et al.  A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment , 1990 .

[17]  Dorothy Leonard-Barton,et al.  A Dual Methodology for Case Studies: Synergistic Use of a Longitudinal Single Site with Replicated Multiple Sites , 1990 .

[18]  Magid Igbaria,et al.  Career Orientations of MIS Employees: An Empirical Analysis , 1991, MIS Q..

[19]  J. Rotter Internal versus external control of reinforcement: A case history of a variable. , 1990 .

[20]  B. Gutek,et al.  Rational versus gender role explanations for work-family conflict. , 1991 .

[21]  P. Hom,et al.  Structural equations modeling test of a turnover theory: Cross-sectional and longitudinal analyses. , 1991 .

[22]  Magid Igbaria,et al.  Determinants of MIS employees' turnover intentions: a structural equation model , 1992, CACM.

[23]  Magid Igbaria,et al.  Organizational Experiences and Career Success of MIS Professionals and Managers: An Examination of Race Differences , 1992, MIS Q..

[24]  Kelly G. Shaver,et al.  Person, Process, Choice: The Psychology of New Venture Creation , 1992 .

[25]  Tor Guimaraes,et al.  Determinants of Turnover Intentions: Comparing IC and IS Personnel , 1992, Inf. Syst. Res..

[26]  Fanny Caranikas-Walker,et al.  A meta-analytical structural equations analysis of a model of employee turnover. , 1992 .

[27]  Keith James,et al.  Dispositional affectivity as a predictor of work attitudes and job performance , 1993 .

[28]  Nancy G. Boyd,et al.  The Influence of Self-Efficacy on the Development of Entrepreneurial Intentions and Actions , 1994 .

[29]  M. Bhave A process model of entrepreneurial venture creation , 1994 .

[30]  Terence R. Mitchell,et al.  An Alternative Approach: The Unfolding Model of Voluntary Employee Turnover , 1994 .

[31]  Magid Igbaria,et al.  Work Experiences, Job Involvement, and Quality of Work Life Among Information Systems Personnel , 1994, MIS Q..

[32]  Magid Igbaria,et al.  Predictors of intention of IS professionals to stay with the organization in South Africa , 1994, Inf. Manag..

[33]  Magid Igbaria,et al.  Career orientations of information systems employees in South Africa , 1995, J. Strateg. Inf. Syst..

[34]  Magid Igbaria,et al.  An Examination of Gender Effects on the Career Success of Information Systems Employees , 1993 .

[35]  Terence R. Mitchell,et al.  An Unfolding Model of Voluntary Employee Turnover , 1996 .

[36]  Lars Kolvereid,et al.  Organizational Employment versus Self-Employment: Reasons for Career Choice Intentions , 1996 .

[37]  Kevin R. Murphy,et al.  Implications of the multidimensional nature of job performance for the validity of selection tests , 1997 .

[38]  Paul D. Reynolds,et al.  Who Starts New Firms? – Preliminary Explorations of Firms-in-Gestation , 1997 .

[39]  Steven D. Maurer,et al.  The retention of knowledge workers with the unfolding model of voluntary turnover , 1997 .

[40]  Lowell W. Busenitz,et al.  Differences between entrepreneurs and managers in large organizations: Biases and heuristics in strategic decision-making , 1997 .

[41]  Soon Ang,et al.  Turning over versus turning away of information systems professionals , 1997, ICIS '97.

[42]  Laura B. Cardinal,et al.  RETROSPECTIVE REPORTS IN ORGANIZATIONAL RESEARCH: A REEXAMINATION OF RECENT EVIDENCE , 1997 .

[43]  A. Strauss,et al.  Grounded Theory in Practice , 1997 .

[44]  Anselm L. Strauss,et al.  Basics of qualitative research : techniques and procedures for developing grounded theory , 1998 .

[45]  Lee Roy Beach,et al.  Image theory: Theoretical and empirical foundations. , 1998 .

[46]  Chao-chuan Chen,et al.  Does entrepreneurial self-efficacy distinguish entrepreneurs from managers? , 1998 .

[47]  Blaize Horner Reich,et al.  Seeding the Line: Understanding the Transition From IT to Non-IT Careers , 1999, MIS Q..

[48]  Terence R. Mitchell,et al.  The Unfolding Model of Voluntary Turnover: A Replication and Extension , 1999 .

[49]  Kibeom Lee,et al.  A meta-analytic review of occupational commitment: relations with person- and work-related variables. , 2000, The Journal of applied psychology.

[50]  Jo Ellen Moore,et al.  One Road to Turnover: An Examination of Work Exhaustion in Technology Professionals , 2000, MIS Q..

[51]  P. Lee Turnover of information technology professionals: a contextual model , 2000 .

[52]  Per Davidsson,et al.  Where do they come from? Prevalence and characteristics of nascent entrepreneurs , 2000 .

[53]  Guy Paré,et al.  The impact of human resources practices on IT personnel commitment, citizenship behaviors, and turnover intentions , 2000, ICIS.

[54]  P. Hom,et al.  A Meta-Analysis of Antecedents and Correlates of Employee Turnover: Update, Moderator Tests, and Research Implications for the Next Millennium , 2000 .

[55]  Soon Ang,et al.  The missing context of information technology personnel: a review and future directions for research , 2000 .

[56]  W. H. Stewart,et al.  Risk propensity differences between entrepreneurs and managers: a meta-analytic review. , 2001, The Journal of applied psychology.

[57]  Soon Ang,et al.  The Threat-Rigidity Model of Professional Obsolescence and Its Impact on Occupational Mobility Behaviors of IT Professionals , 2001, ICIS.

[58]  P. Lee,et al.  THE IMPACT OF ROLE VARIABLES ON TURNOVER INTENTIONS OF INFORMATION TECHNOLOGY PROFESSIONALS: AN EXAMINATION OF MODERATING EFFECTS , 2001 .

[59]  Guy Paré,et al.  Workforce retention: what do IT employees really want? , 2001, SIGCPR '01.

[60]  Ruth C. King,et al.  Retaining IS talents in the new millennium: effects of socialization on IS professionals' role adjustment and organizational attachment , 2001, SIGCPR '01.

[61]  Ritu Agarwal,et al.  Toward understanding the relationship between IT human resource management systems and retention: an empirical analysis based on multiple theoretical and measurement approaches , 2002, SIGCPR '02.

[62]  Richard Baskerville,et al.  Information Systems as a Reference Discipline , 2002, MIS Q..

[63]  Patrick Chang Boon Lee,et al.  The social context of turnover among information technology professionals , 2002, SIGCPR '02.

[64]  Nancy M. Carter,et al.  The career reasons of nascent entrepreneurs , 2003 .

[65]  R. P. Vecchio,et al.  Entrepreneurship and leadership: common trends and common threads , 2003 .

[66]  Yannis Bakos,et al.  Why Information Technology Workers Own Their Firms: How the Relative Importance of Human Capital Affects Firm Ownership , 2003, ICIS.

[67]  Neil A. Morgan,et al.  A Configuration Theory Assessment of Marketing Organization Fit with Business Strategy and Its Relationship with Marketing Performance , 2003 .

[68]  Phillip H. Kim,et al.  If I Were Rich? The Impact of Financial and Human Capital on Becoming a Nascent Entrepreneur , 2003 .

[69]  J Wagner,et al.  Are nascent entrepreneurs ‘Jacks-of-all-trades’? A test of Lazear's theory of entrepreneurship with German data , 2003 .

[70]  P. Davidsson,et al.  The role of social and human capital among nascent entrepreneurs , 2000 .

[71]  J. Sutherland The experience of work: Is working for an overseas‐owned multinational so different? , 2003 .

[72]  Michael A. Campion,et al.  PROFILES IN QUITTING: INTEGRATING PROCESS AND CONTENT TURNOVER THEORY , 2004 .

[73]  Thomas Shaw,et al.  The emotions of systems developers: an empirical study of affective events theory , 2004, SIGMIS CPR '04.

[74]  Kevin Morrell,et al.  The Role of Shocks in Employee Turnover , 2004 .

[75]  Robert J. Sternberg,et al.  Successful intelligence as a basis for entrepreneurship , 2004 .

[76]  E. Lazear Balanced Skills and Entrepreneurship , 2004 .

[77]  J Wagner,et al.  Are Young and Small Firms Hothouses for Nascent Entrepreneurs? Evidence from German Micro Data , 2004, SSRN Electronic Journal.

[78]  J. Wagner Nascent Entrepreneurs , 2004, SSRN Electronic Journal.

[79]  Hao Zhao,et al.  The mediating role of self-efficacy in the development of entrepreneurial intentions. , 2005, The Journal of applied psychology.

[80]  Carol V. Brown,et al.  IT Human Resource Management Configurations and IT Turnover: Theoretical Synthesis and Empirical Analysis , 2005, Inf. Syst. Res..

[81]  Per Davidsson,et al.  Nascent entrepreneurship: empirical studies and developments , 2005 .

[82]  Pia Arenius,et al.  Perceptual Variables and Nascent Entrepreneurship , 2005 .

[83]  Daniel P. Forbes Are some entrepreneurs more overconfident than others , 2005 .

[84]  Connie R. Wanberg,et al.  The role of temporal shifts in turnover processes: it's about time. , 2005, The Journal of applied psychology.

[85]  Matthew Longshore Smith,et al.  Overcoming theory-practice inconsistencies: Critical realism and information systems research , 2006, Inf. Organ..

[86]  Richard T. Vidgen,et al.  Data triangulation and web quality metrics: A case study in e-government , 2006, Inf. Manag..

[87]  Henry M. Kim,et al.  Information Systems is Not a Reference Discipline (And What We Can Do About It) , 2006, J. Assoc. Inf. Syst..

[88]  John P. Meyer,et al.  Job satisfaction, organizational commitment, turnover intention, and turnover: Path analyses based on meta-analytic findings. , 2006 .

[89]  Suzanne D. Pawlowski,et al.  Focusing the research agenda on burnout in IT: social representations of burnout in the profession , 2007, Eur. J. Inf. Syst..

[90]  Ritu Agarwal,et al.  An experimental investigation of turnover intentions among new entrants in it , 2007, DATB.

[91]  Rajiv Kishore,et al.  Reconceptualizing Innovation Compatibility as Organizational Alignment in Secondary IT Adoption Contexts: An Investigation of Software Reuse Infusion , 2007, IEEE Transactions on Engineering Management.

[92]  P. Koellinger,et al.  "I Think I Can, I Think I Can": Overconfidence and Entrepreneurial Behavior , 2007 .

[93]  Joey F. George,et al.  IT Road Warriors: Balancing Work--Family Conflict, Job Autonomy, and Work Overload to Mitigate Turnover Intentions , 2007, MIS Q..

[94]  Kelly G. Shaver,et al.  Deciding on an Entrepreneurial Career: A Test of the Pull and Push Hypotheses Using the Panel Study of Entrepreneurial Dynamics Data 1 , 2007 .

[95]  K. Charmaz,et al.  The sage handbook of grounded theory , 2007 .

[96]  Daniel T. Holt,et al.  An application of the unfolding model to explain turnover in a sample of military officers , 2007 .

[97]  Barney G. Glaser,et al.  Doing Formal Theory , 2007 .

[98]  Soon Ang,et al.  Turnover of Information Technology Professionals: A Narrative Review, Meta-Analytic Structural Equation Modeling, and Model Development , 2007, MIS Q..

[99]  Fred Niederman,et al.  Testing and extending the unfolding model of voluntary turnover to it professionals , 2007 .

[100]  Jean-Luc Guyot,et al.  Novice creators: Personal identity and push pull dynamics , 2007 .

[101]  Sun-Jen Huang,et al.  Exploring the relationship between software project duration and risk exposure: A cluster analysis , 2008, Inf. Manag..

[102]  Raymond R. Panko,et al.  IT employment prospects: beyond the dotcom bubble , 2008, Eur. J. Inf. Syst..

[103]  Juliet M. Corbin,et al.  Basics of Qualitative Research (3rd ed.): Techniques and Procedures for Developing Grounded Theory , 2008 .

[104]  Kevin Morrell,et al.  Mapping the Decision to Quit: A Refinement and Test of the Unfolding Model of Voluntary Turnover , 2008 .

[105]  Udo Brixy,et al.  From potential to real entrepreneurship , 2008 .

[106]  Gaëtan Mourmant,et al.  How and Why Do IT Entrepreneurs Leave Their Salaried Employment to Start a SME? A Mixed Methods Research Design , 2009, CreativeSME.

[107]  K. Seers Qualitative data analysis , 2011, Evidence Based Nursing.