Identity Implications of Influence Goals: A Revised Analysis of Face-Threatening Acts and Application to Seeking Compliance with Same-Sex Friends.

Although politeness theory offers one explanation for how threats to face arise during compliance-gaining episodes, it neither predicts the conditions under which seeking compliance will create multiple face threats nor explains how such threats arise within specific contexts. The authors challenge and revise politeness theory by analyzing potential implications for both parties' face when the logical preconditions for seeking compliance are framed by specific influence goals. In a test of a revised analysis of face threats, young adults imagined asking favors, giving advice, and enforcing obligations with same-sex friends. Perceived face threats, interaction goals, and message qualities varied substantially across compliance-gaining situations defined by these goals. Directions for exploring the identity implications of influence goals across relationships and cultures are discussed.

[1]  Steven R. Wilson Face and Facework in Negotiation , 1992 .

[2]  James Price Dillard,et al.  Situational influences on the selection of compliance‐gaining messages: Two tests of the predictive utility of the Cody‐McLaughlin typology , 1985 .

[3]  Barbara J. O'Keefe,et al.  The logic of message design: Individual differences in reasoning about communication , 1988 .

[4]  David R. Seibold,et al.  Compliance‐gaining message strategies: A typology and some findings concerning effects of situational differences , 1977 .

[5]  A. Koller,et al.  Speech Acts: An Essay in the Philosophy of Language , 1969 .

[6]  Min-Sun Kim,et al.  A cross‐cultural comparison of implicit theories of requesting , 1994 .

[7]  B. Slugoski,et al.  Cruel to be Kind and Kind to be Cruel: Sarcasm, Banter and Social Relations , 1988 .

[8]  E. Goffman The Presentation of Self in Everyday Life , 1959 .

[9]  Min Sun Kim,et al.  Evaluating Brown and Levinson's politeness theory: A revised analysis of directives and face , 1991 .

[10]  Joong-nam Yang,et al.  Interpersonal underpinnings of request strategies: general principles and differences due to culture and gender. , 1992 .

[11]  W. K. Rawlins,et al.  Friendship Matters: Communication, Dialectics, and the Life Course , 1992 .

[12]  Penelope Brown,et al.  Politeness: Some Universals in Language Usage , 1989 .

[13]  W. Labov,et al.  Therapeutic Discourse: Psychotherapy As Conversation , 1976 .

[14]  Tamar Katriel,et al.  “What we need is communication”: “Communication” as a cultural category in some American speech , 1981 .

[15]  Greg Leichty,et al.  Social‐Cognitive and Situational Influences on the Use of Face‐Saving Persuasive Strategies , 1991 .

[16]  D. Goldsmith,et al.  Managing Conflicting Goals in Supportive Interaction , 1992 .

[17]  George A. Barnett,et al.  The Structure of Communication: A Network Analysis of the International Communication Association. , 1992 .

[18]  Steven R. Wilson,et al.  Communication and Unfulfilled Obligations , 1991 .

[19]  J. Searle A classification of illocutionary acts , 1976, Language in Society.

[20]  D. Kipnis,et al.  Intraorganizational Influence Tactics: Explorations in Getting One's Way , 1980 .

[21]  Ronald Wardhaugh,et al.  How conversation works , 1986 .

[22]  J. Bowers,et al.  Facework Solidarity, Approbation, and Tact , 1991 .

[23]  Jürgen Streeck,et al.  Speech Acts in Interaction: A Critique of Searle. , 1980 .

[24]  James Price Dillard,et al.  Types of Influence Goals in Personal Relationships , 1989 .

[25]  Robert T. Craig,et al.  THE DISCOURSE OF REQUESTS.: Assessment of a Compliance-Gaining Approach , 1984 .

[26]  Lalita A. Manrai,et al.  Acquiring Resources from Intimates When Obligation Substitutes for Persuasion , 1988 .

[27]  P. Buzzanell Gaining a Voice , 1994 .

[28]  Robert T. Craig,et al.  The discourse of requests assessment of a politeness approach , 1986 .

[29]  Steven R. Wilson Development and test of a cognitive rules model of interaction goals , 1990 .

[30]  B. G. Rule,et al.  Anatomy of a persuasion schema: Targets, goals, and strategies. , 1985 .

[31]  E. Goffman Interaction Ritual: Essays on Face-To-Face Behavior , 1967 .

[32]  K. Tracy,et al.  The identity work of questioning in intellectual discussion , 1994 .

[33]  Judith M. Dallinger,et al.  The Effects of Gender on Compliance Gaining Strategy Endorsement and Suppression. , 1994 .

[34]  Leslie A. Baxter,et al.  An investigation of compliance-gaining as politeness. , 1984 .

[35]  Kristine L. Fitch A cross‐cultural study of directive sequences and some implications for compliance‐gaining research , 1994 .

[36]  James Price Dillard,et al.  Primary and secondary goals in the production of interpersonal influence messages , 1989 .