Linguistic politeness in Britain and Uruguay : a contrastive study of requests and apologies

1. List of figures 2. Acknowledgements 3. Introduction 4. 1. Politeness theory 5. 2. Speech act theory and politeness: Requests and apologies 6. 3. Structure of the study and methodology 7. 4. The findings: Requests 8. 5. The findings: Apologies 9. 6. Conclusion 10. Appendix 11. References 12. Subject index 13. Appendix 14. References 15. Subject index