MANAGING CHANGE IN STATE DEPARTMENTS OF TRANSPORTATION. SCAN 5 OF 8: INNOVATIONS IN WORK FORCE STRATEGIES

State departments of transportation face severe challenges in recruiting and maintaining their workforces. Innovative approaches are being taken to recruitment of core competencies, such as information technology and senior civil engineering. Retention and succession approaches were also investigated, including mentoring and reverse mentoring. However, more case study and research are needed in defining, recruiting, and retaining the necessary workforce.