Scenario building for e-government in 2020

Many European Union (EU) Member States have revised their strategies for public sector modernization and transformation of e-government to meet the objectives of the EU. Yet these strategies and activities often focus on the short or mid-term and there is no clear on the future of e-government. The eGovRTD2020 project aims at sketching e-government in 2020 and identifying future strategic research fields. In this project views on the future of e-government were derived by applying the scenario building technique. This is a technique aimed at stimulating different perspectives and images on the future. In our research we define scenarios as internally consistent, mutually different and plausible stories about a possible future. In total 29 scenarios were developed in 7 regional workshops. These were analyzed to derive a final set of 8 scenarios describing e-government in 2020.