Knowledge on Demand: Human Language Technology for Knowledge and Expertise Discovery

For several years we have been pursuing a vision of knowledge on demand, the ability for all users to access knowledge regardless of time, location, device or level of expertise. This paper overviews the central role human language technology can play in several areas of knowledge on demand. After motivating the importance of this area, we describe several implemented examples of human language technology applied to knowledge management functions including discovery of knowledge and discovery of experts.