User-Centered Design: An Integrated Approach

This book results from a decade of presenting the user-centered design (UCD) methodology for hundreds of companies (p. xxiii) and appears to be the book complement to the professional development short course. Its purpose is to encourage software developers to focus on the total user experience of software products during the whole of the development cycle. The notion of the “total user experience” is valuable because it focuses attention on the whole product-use cycle, from initial awareness through productive use.