STRATEGIC PERFORMANCE MEASUREMENT IN PRODUCT DEVELOPMENT - A case study on a Swedish company

Performance evaluation of product development processes is becoming increasingly important as many companies experience tougher competition and shorter product life cycles. This article, based on a case study on a Swedish company investigates the needs and requirements that the company have on a future performance measurement system for product development. The requirements were found to mostly consider cooperation between functions, co-worker motivation and cost-efficient product solutions. These focus areas are common problems in product development since they are addressed in development concepts like Lean Product Development and Design for Six Sigma. Therefore, more research about how they can be supported by performance measurement system for product development would be of interest.

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