Using a network organisational architecture to support the development of Learning Healthcare Systems

The US National Academy of Sciences has called for the development of a Learning Healthcare System in which patients and clinicians work together to choose care, based on best evidence, and to drive discovery as a natural outgrowth of every clinical encounter to ensure innovation, quality and value at the point of care. However, the vision of a Learning Healthcare System has remained largely aspirational. Over the last 13 years, researchers, clinicians and families, with support from our paediatric medical centre, have designed, developed and implemented a network organisational model to achieve the Learning Healthcare System vision. The network framework aligns participants around a common goal of improving health outcomes, transparency of outcome measures and a flexible and adaptive collaborative learning system. Team collaboration is promoted by using standardised processes, protocols and policies, including communication policies, data sharing, privacy protection and regulatory compliance. Learning methods include collaborative quality improvement using a modified Breakthrough Series approach and statistical process control methods. Participants observe their own results and learn from the experience of others. A common repository (a ‘commons’) is used to share resources that are created by participants. Standardised technology approaches reduce the burden of data entry, facilitate care and result in data useful for research and learning. We describe how this organisational framework has been replicated in four conditions, resulting in substantial improvements in outcomes, at scale across a variety of conditions.

[1]  L. E. Peterson,et al.  Co-Designing a Collaborative Chronic Care Network (C3N) for Inflammatory Bowel Disease: Development of Methods , 2018, JMIR human factors.

[2]  Stephen E. Muething,et al.  Children’s Hospitals’ Solutions for Patient Safety Collaborative Impact on Hospital-Acquired Harm , 2017, Pediatrics.

[3]  J. Bailit,et al.  A Statewide Progestogen Promotion Program in Ohio. , 2017, Obstetrics and gynecology.

[4]  Stephen E. Muething,et al.  Ohio Children's Hospitals’ Solutions for Patient Safety: A Framework for Pediatric Patient Safety Improvement , 2016, Journal for healthcare quality : official publication of the National Association for Healthcare Quality.

[5]  L. E. Peterson,et al.  Transparency in a Pediatric Quality Improvement Collaborative: A Passionate Journey by NPC-QIC Clinicians and Parents. , 2015, Congenital heart disease.

[6]  Michael Seid,et al.  Coproduction of healthcare service , 2015, BMJ Quality & Safety.

[7]  L. E. Peterson,et al.  Improvement in Interstage Survival in a National Pediatric Cardiology Learning Network. , 2015, Circulation. Cardiovascular quality and outcomes.

[8]  David Sloan Wilson,et al.  Does Altruism Exist?: Culture, Genes, and the Welfare of Others , 2015 .

[9]  J. Kugler,et al.  Use of a learning network to improve variation in interstage weight gain after the Norwood operation. , 2014, Congenital heart disease.

[10]  Derek Bell,et al.  Designing quality improvement initiatives: the action effect method, a structured approach to identifying and articulating programme theory , 2014, BMJ quality & safety.

[11]  M. Chassin,et al.  High-Reliability Health Care: Getting There from Here , 2013, The Milbank quarterly.

[12]  R. Saunders,et al.  Best Care at Lower Cost: The Path to Continuously Learning Health Care in America , 2013 .

[13]  L. E. Peterson,et al.  Pediatric Collaborative Improvement Networks: Background and Overview , 2013, Pediatrics.

[14]  Michael Seid,et al.  Collaborative Chronic Care Networks (C3Ns) to Transform Chronic Illness Care , 2013, Pediatrics.

[15]  K. Marsolo In Search of a Data-in-Once, Electronic Health Record-Linked, Multicenter Registry—How Far We Have Come and How Far We Still Have to Go , 2013, EGEMS.

[16]  P. Margolis,et al.  A Personalized Learning System for Improving Patient-Physician Collaboration , 2013 .

[17]  Sandra Sellick Knowlton, L.W. & Phillips, C.C. (2013). The Logic Model Guidebook: Better Strategies for Great Results (2nd Edition), Thousand Oaks, CA: Sage. , 2012 .

[18]  Richard V. Williams,et al.  Variation in growth of infants with a single ventricle. , 2012, The Journal of pediatrics.

[19]  Øystein D. Fjeldstad,et al.  The architecture of collaboration , 2012 .

[20]  P. Margolis,et al.  Improved Outcomes in a Quality Improvement Collaborative for Pediatric Inflammatory Bowel Disease , 2012, Pediatrics.

[21]  Ingrid M. Nembhard,et al.  All teach, all learn, all improve?: The role of interorganizational learning in quality improvement collaboratives , 2012, Health care management review.

[22]  E. Donovan,et al.  A statewide initiative to reduce inappropriate scheduled births at 36(0/7)-38(6/7) weeks' gestation. , 2010, American journal of obstetrics and gynecology.

[23]  Lisa Wyatt Knowlon,et al.  The Logic Model Guidebook: Better Strategies for Great Results , 2008 .

[24]  Jock Given,et al.  The wealth of networks: How social production transforms markets and freedom , 2007, Inf. Econ. Policy.

[25]  LeighAnne Olsen,et al.  The Learning Healthcare System , 2007 .

[26]  M. Nowak Five Rules for the Evolution of Cooperation , 2006, Science.

[27]  J. Benneyan,et al.  Statistical process control as a tool for research and healthcare improvement , 2003, Quality & safety in health care.

[28]  Thomas Bodenheimer,et al.  Improving primary care for patients with chronic illness: the chronic care model, Part 2. , 2002, JAMA.

[29]  Thomas Bodenheimer,et al.  Improving primary care for patients with chronic illness. , 2002, JAMA.

[30]  P. Maurette,et al.  [To err is human: building a safer health system]. , 2002, Annales francaises d'anesthesie et de reanimation.

[31]  Brian T. Austin,et al.  Improving chronic illness care: translating evidence into action. , 2001, Health affairs.

[32]  A. Wall,et al.  Book ReviewTo Err is Human: building a safer health system Kohn L T Corrigan J M Donaldson M S Washington DC USA: Institute of Medicine/National Academy Press ISBN 0 309 06837 1 $34.95 , 2000 .

[33]  E H Wagner,et al.  Chronic disease management: what will it take to improve care for chronic illness? , 1998, Effective clinical practice : ECP.

[34]  C M Kilo,et al.  A Framework for Collaborative Improvement: Lessons from the Institute for Healthcare Improvement's Breakthrough Series , 1998, Quality management in health care.

[35]  G R Baker,et al.  Collaborating for Improvement in Health Professions Education , 1998, Quality management in health care.

[36]  Brian T. Austin,et al.  Organizing care for patients with chronic illness. , 1996, The Milbank quarterly.

[37]  Ronald D. Moen,et al.  The Improvement Guide: A Practical Approach to Enhancing Organizational Performance , 1996 .