Public Values and Public Service Motivation

The literatures on public values (PV) and public service motivation (PSM) both address whether public service delivery is driven by something more than self-interest. They have developed separately, although they can benefit from insights developed by the other, and this article discusses conceptual and empirical relationships between them. Based on a survey of 501 public managers, we find that PSM and PV are associated empirically, but not in a manner allowing total integration. The conceptual discussion reveals how the two concepts cannot be totally separated, as values can be motivating and motivation is often oriented toward something desirable (e.g., values). This suggests that neither total separation nor integration is a fruitful strategy. Given that the concepts are related, the literatures may benefit from more awareness of the conceptual overlaps and differences.

[1]  Patrick Dunleavy,et al.  Theories of the State , 1987 .

[2]  Christopher Pollitt,et al.  Public Management Reform , 2000 .

[3]  Barry Bozeman,et al.  Public Values and Public Interest: Counterbalancing Economic Individualism , 2007 .

[4]  Eliot Freidson,et al.  Professionalism: The Third Logic , 2001 .

[5]  P. Bentler,et al.  Comparative fit indexes in structural models. , 1990, Psychological bulletin.

[6]  B. Bozeman,et al.  Public Values , 2007 .

[7]  Patrick Dunleavy,et al.  Theories of the State: The Politics of Liberal Democracy , 1987 .

[8]  C. Hood A PUBLIC MANAGEMENT FOR ALL SEASONS , 1991 .

[9]  Fritz Drasgow,et al.  Assessing Goodness of Fit: Simple Rules of Thumb Simply Do Not Work , 2011 .

[10]  Robert J. Vandenberg,et al.  12 Structural Equation Modeling in Management Research: A Guide for Improved Analysis , 2009 .

[11]  M. Rokeach The Nature Of Human Values , 1974 .

[12]  James L. Perry,et al.  Organizational Commitment: Does Sector Matter? , 1996 .

[13]  D. Choi Public Service Motivation and Ethical Conduct , 2004 .

[14]  John P. Robinson,et al.  CHAPTER 1 – Criteria for Scale Selection and Evaluation , 1991 .

[15]  James L. Perry,et al.  Measuring Public Service Motivation: An Assessment of Construct Reliability and Validity , 1996 .

[16]  A. M. Kjeldsen,et al.  Public Value Dimensions: Developing and Testing a Multi-Dimensional Classification , 2012 .

[17]  Joop Koppenjan,et al.  Managing Complex Networks: Strategies for the Public Sector , 1997 .

[18]  Dianne M. Finkelstein,et al.  A Beginner's Guide to Structural Equation Modeling , 2005, Technometrics.

[19]  Amitai Etzioni,et al.  The Semi-Professions and Their Organization , 1969 .

[20]  Annie Hondeghem,et al.  Motivation in public management : the call of public service , 2007 .

[21]  M. Weber From Max Weber: Essays in sociology , 1946 .

[22]  T. Jørgensen The public sector in an in-between time: Searching for new public values , 1999 .

[23]  H. Rainey,et al.  Galloping Elephants: Developing Elements of a Theory of Effective Government Organizations , 1999 .

[24]  Jan W. van Deth,et al.  The impact of values , 1998 .

[25]  Gregory B. Lewis,et al.  Public Service Motivation and Job Performance , 2001 .

[26]  M. Prowle The Changing Public Sector , 2000 .

[27]  T. Jørgensen,et al.  Public Values, Their Nature, Stability and Change. the Case of Denmark , 2007, Public Administration Quarterly.

[28]  E. Kelloway Using LISREL for Structural Equation Modeling: A Researcher′s Guide , 1998 .

[29]  Richard J. Stillman,et al.  Public administration: Concepts and cases , 1976 .

[30]  P. Bentler,et al.  Cutoff criteria for fit indexes in covariance structure analysis : Conventional criteria versus new alternatives , 1999 .

[31]  J. S. Long,et al.  Testing Structural Equation Models , 1993 .

[32]  S. Gailmard,et al.  Politics, Principal–Agent Problems, and Public Service Motivation , 2010 .

[33]  Annie Hondeghem,et al.  Directions for Future Theory and Research , 2008 .

[34]  Henry Mintzberg,et al.  Structure in Fives: Designing Effective Organizations , 1983 .

[35]  Z. Wal,et al.  Value Solidity. Differences, Similarities and Conflicts between the Organizational Values of Government and Business , 2006 .

[36]  K. Kernaghan,et al.  Integrating Values into Public Service: The Values Statement as Centerpiece , 2003 .

[37]  C. Fornell,et al.  Evaluating structural equation models with unobservable variables and measurement error. , 1981 .

[38]  G. Graaf,et al.  The Loyalties of Top Public Administrators , 2011 .

[39]  Annie Hondeghem Ethics and Accountability in a Context of Governance and New Public Management: EGPA Yearbook , 1998 .

[40]  John P. Robinson,et al.  Measures Of Personality And Social Psychological Attitudes , 1991 .

[41]  D. McAdams,et al.  A theory of generativity and its assessment through self-report, behavioral acts, and narrative themes in autobiography. , 1992 .

[42]  D. Flora,et al.  An empirical evaluation of alternative methods of estimation for confirmatory factor analysis with ordinal data. , 2004, Psychological methods.

[43]  L. B. Andersen,et al.  Does Ownership Matter? Public Service Motivation Among Physiotherapists in the Private and Public Sectors in Denmark , 2011 .

[44]  C. Kluckhohn 2. VALUES AND VALUE-ORIENTATIONS IN THE THEORY OF ACTION: AN EXPLORATION IN DEFINITION AND CLASSIFICATION , 1951 .

[45]  G. Vinten Public Management Reform. A Comparative Analysis , 2000 .

[46]  Karl G. Jöreskog,et al.  Lisrel 8: User's Reference Guide , 1997 .

[47]  A. M. Kjeldsen Sector and Occupational Differences in Public Service Motivation: A Qualitative Study , 2012 .

[48]  Johan P. Olsen,et al.  Rediscovering institutions: The organizational basis of politics , 1989 .

[49]  W. Vandenabeele,et al.  Development of a Public Service Motivation Measurement Scale: Corroborating and Extending Perry's Measurement Instrument , 2008 .

[50]  Alan Lawton,et al.  Organisation and management in the public sector , 1994 .

[51]  T. Steen,et al.  The double-edged sword , 2011 .

[52]  James C. Anderson,et al.  STRUCTURAL EQUATION MODELING IN PRACTICE: A REVIEW AND RECOMMENDED TWO-STEP APPROACH , 1988 .

[53]  W. Vandenabeele,et al.  Toward a theory of public service motivation : an institutional approach , 2006 .

[54]  Montgomery Van Wart,et al.  Changing Public Sector Values , 1998 .

[55]  Hans de Bruijn,et al.  STRATEGIES FOR SAFEGUARDING PUBLIC VALUES IN LIBERALIZED UTILITY SECTORS , 2006 .

[56]  David H. Coursey,et al.  Public Service Motivation Measurement , 2007 .

[57]  T. Jørgensen,et al.  Value Dynamics: Towards a Framework for Analyzing Public Value Changes , 2011 .

[58]  R. Christensen,et al.  Management, Law, and the Pursuit of the Public Good in Public Administration , 2011 .

[59]  R. Rhodes Understanding governance : policy networks, governance, reflexivity and accountability , 1997 .

[60]  L. B. Andersen,et al.  Public Service Motivation and Professionalism , 2012 .

[61]  T. Parsons Essays in Sociological Theory , 1954 .

[62]  J. Pierre Debating Governance: Authority, Steering, and Democracy , 2000 .

[63]  O. Williamson,et al.  Markets and Hierarchies: Analysis and Antitrust Implications. , 1977 .

[64]  M. Browne,et al.  Alternative Ways of Assessing Model Fit , 1992 .

[65]  T. Parsons,et al.  Toward a General Theory of Action , 1952 .

[66]  D. Mutiarin,et al.  DEMOCRATIC GOVERNANCE , 2019 .

[67]  James L. Perry,et al.  The Motivational Bases of Public Service , 1990 .

[68]  C. Hood,et al.  Delivering Public Services in Western Europe: Sharing Western European Experience of Para-Government Organization. , 1989 .

[69]  Sangmook Kim,et al.  A strategy for building public service motivation research internationally , 2010 .

[70]  Public Sector Values in Denmark: A Survey Analysis , 2009 .

[71]  William G. Ouchi,et al.  Markets, Bureaucracies, and Clans. , 1980 .

[72]  Gene A. Brewer,et al.  Individual Conceptions of Public Service Motivation , 2000 .

[73]  Toon Kerkhoff Public values and public interest: Counterbalancing economic individualism , 2009 .