DEMATEL Technique: A Systematic Review of the State-of-the-Art Literature on Methodologies and Applications

Decision making trial and evaluation laboratory (DEMATEL) is considered as an effective method for the identification of cause-effect chain components of a complex system. It deals with evaluating interdependent relationships among factors and finding the critical ones through a visual structural model. Over the recent decade, a large number of studies have been done on the application of DEMATEL and many different variants have been put forward in the literature. The objective of this study is to review systematically the methodologies and applications of the DEMATEL technique. We reviewed a total of 346 papers published from 2006 to 2016 in the international journals. According to the approaches used, these publications are grouped into five categories: classical DEMATEL, fuzzy DEMATEL, grey DEMATEL, analytical network process- (ANP-) DEMATEL, and other DEMATEL. All papers with respect to each category are summarized and analyzed, pointing out their implementing procedures, real applications, and crucial findings. This systematic and comprehensive review holds valuable insights for researchers and practitioners into using the DEMATEL in terms of indicating current research trends and potential directions for further research.

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[8]  Mohammad Javad Rahimdel,et al.  Haulage system selection for open pit mines using fuzzy MCDM and the view on energy saving , 2016, Neural Computing and Applications.

[9]  Dragan Pamučar,et al.  GIS-Fuzzy DEMATEL MCDA model for the evaluation of the sites for ecotourism development: A case study of “Dunavski ključ” region, Serbia , 2016 .

[10]  Ravi Kant,et al.  Hybrid decision making approach to predict and measure the success possibility of green supply chain management implementation , 2016 .

[11]  Anthony S.F. Chiu,et al.  Improving sustainable supply chain management using a novel hierarchical grey-DEMATEL approach , 2016 .

[12]  Jin Su Jeong,et al.  Planning of rural housings in reservoir areas under (mass) tourism based on a fuzzy DEMATEL-GIS/MCDA hybrid and participatory method for Alange, Spain , 2016 .

[13]  Amit Rai Dixit,et al.  Empirical assessment of the causal relationships among lean criteria using DEMATEL method , 2016 .

[14]  Ching-Chan Cheng,et al.  Quality education service: put your feet in their shoes , 2016 .

[15]  Jingzheng Ren,et al.  Identification of Critical Success Factors for Sustainable Development of Biofuel Industry in China based on Grey Decision-making Trial and Evaluation Laboratory (DEMATEL) , 2016 .

[16]  Yang Chen,et al.  Pairwise comparison matrix in multiple criteria decision making , 2016 .

[17]  Kannan Govindan,et al.  Evaluating the enablers in solar power developments in the current scenario using fuzzy DEMATEL: An Indian perspective , 2016 .

[18]  Mehrbakhsh Nilashi,et al.  Multi-criteria decision making approach in E-learning: A systematic review and classification , 2016, Appl. Soft Comput..

[19]  Kathleen B. Aviso,et al.  Analyzing barriers to implementing industrial symbiosis networks using DEMATEL , 2016 .

[20]  Burak Efe,et al.  An Application of Value Analysis for Lean Healthcare Management in an Emergency Department , 2016, Int. J. Comput. Intell. Syst..

[21]  Serkan Altuntas,et al.  Fuzzy Dematel Method to Evaluate the Dimensions of Marketing Resources: An Application in SMEs , 2016 .

[22]  Kannan Govindan,et al.  Interrelationships of risks faced by third party logistics service providers: A DEMATEL based approach , 2016 .

[23]  Özgür Kabak,et al.  Critical Success Factors for the Iron and Steel Industry in Turkey: A Fuzzy DEMATEL Approach , 2016, Int. J. Fuzzy Syst..

[24]  Shamsuddin Ahmed,et al.  Prioritizing Strategies for Sustainable End-of-Life Vehicle Management Using Combinatorial Multi-Criteria Decision Making Method , 2016, Int. J. Fuzzy Syst..

[25]  Amin Vafadarnikjoo,et al.  A grey DEMATEL approach to develop third-party logistics provider selection criteria , 2016, Ind. Manag. Data Syst..

[26]  Sang-Bing Tsai,et al.  Using a Mixed Model to Evaluate Job Satisfaction in High-Tech Industries , 2016, PloS one.

[27]  Raja Ariffin Raja Ghazilla,et al.  Evaluation of criteria for CO2 capture and storage in the iron and steel industry using the 2-tuple DEMATEL technique , 2016 .

[28]  Shamsuddin Ahmed,et al.  A Hybrid Fuzzy MCDM Approach to Identify Critical Factors and CO2 Capture Technology for Sustainable Iron and Steel Manufacturing , 2016 .

[29]  E. Attia,et al.  Managing performance improvement initiatives using DEMATEL method with application case study , 2016 .

[30]  Dinesh Kumar,et al.  A combined approach using AHP and DEMATEL for evaluating success factors in implementation of green supply chain management in Indian manufacturing industries , 2016 .

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[33]  Huishan Wu,et al.  A novel framework to evaluate programmable logic controllers: a fuzzy MCDM perspective , 2016, J. Intell. Manuf..

[34]  Yen-Ting Chen,et al.  Applying the DEMATEL approach to identify the focus of library service quality: A case study of a Taiwanese academic library , 2016, Electron. Libr..

[35]  Adil Baykasoglu,et al.  An analysis of DEMATEL approaches for criteria interaction handling within ANP , 2016, Expert Syst. Appl..

[36]  Fatih Tüysüz,et al.  Modified Grey Relational Analysis Integrated with Grey Dematel Approach for the Performance Evaluation of Retail Stores , 2016, Int. J. Inf. Technol. Decis. Mak..

[37]  Mohammad Lagzian,et al.  Modeling organizational intelligence using DEMATEL method in Iranian public universities , 2016 .

[38]  Y. V. Alroaia,et al.  Identifying and Prioritizing the Factors Affecting and Affected by the Performance of Small and Medium Enterprises by using Dematel Technique (The Case Study of a Province in Iran) , 2016 .

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[41]  Bo Hsiao,et al.  Multiphase Assessment of Project Risk Interdependencies: Evidence from a University ISD Project in Taiwan , 2016 .

[42]  Kannan Govindan,et al.  Investigation of the influential strength of factors on adoption of green supply chain management practices: An Indian mining scenario , 2016 .

[43]  Miguel Ortega-Mier,et al.  A grey-DEcision-MAking Trial and Evaluation Laboratory (DEMATEL) analysis on the barriers between environmentally friendly products and consumers: practitioners' viewpoints on the European automobile industry , 2016 .

[44]  Prasenjit Chatterjee,et al.  Performance evaluation of Indian Railway zones using DEMATEL and VIKOR methods , 2016 .

[45]  Md. Rezaul Hasan Shumon,et al.  A comparative decision-making model for sustainable end-of-life vehicle management alternative selection using AHP and extent analysis method on fuzzy AHP , 2016 .

[46]  Chi-Yo Huang,et al.  A TOE Approach to Establish a Green Supply Chain Adoption Decision Model in the Semiconductor Industry , 2016 .

[47]  Daria Balkovskaya,et al.  The use of the balanced scorecard in bank strategic management , 2015 .

[48]  Akihiro Tokai,et al.  Analyzing the structure of barriers to municipal solid waste management policy planning in Maputo city, Mozambique , 2015 .

[49]  Qinghua Zhu,et al.  Integrating Strategic Carbon Management into Formal Evaluation of Environmental Supplier Development Programs , 2015 .

[50]  Emad Roghanian,et al.  A framework for sustainable product design: a hybrid fuzzy approach based on Quality Function Deployment for Environment , 2015 .

[51]  Gwo-Hshiung Tzeng,et al.  Combined soft computing model for value stock selection based on fundamental analysis , 2015, Appl. Soft Comput..

[52]  Amin Vafadarnikjoo,et al.  Intuitionistic fuzzy based DEMATEL method for developing green practices and performances in a green supply chain , 2015, Expert Syst. Appl..

[53]  Erkan Celik,et al.  A fuzzy DEMATEL method to evaluate critical operational hazards during gas freeing process in crude oil tankers , 2015 .

[54]  Hakan Akyildiz,et al.  A FSA based fuzzy DEMATEL approach for risk assessment of cargo ships at coasts and open seas of Turkey , 2015 .

[55]  Arun Kumar Sangaiah,et al.  A fuzzy DEMATEL approach based on intuitionistic fuzzy information for evaluating knowledge transfer effectiveness in GSD projects , 2015 .

[56]  Paulien M. Herder,et al.  Assessing relative importance and mutual influence of barriers for CCS deployment of the ROAD project using AHP and DEMATEL methods , 2015 .

[57]  Yavuz Gazibey,et al.  Interaction among the Criteria Affecting Main Battle Tank Selection: An Analysis with DEMATEL Method , 2015 .

[58]  R. Rajesh,et al.  Modeling enablers of supply chain risk mitigation in electronic supply chains: A Grey-DEMATEL approach , 2015, Comput. Ind. Eng..

[59]  Don Jyh-Fu Jeng,et al.  Generating a causal model of supply chain collaboration using the fuzzy DEMATEL technique , 2015, Comput. Ind. Eng..

[60]  Gwo-Hshiung Tzeng,et al.  A new approach and insightful financial diagnoses for the IT industry based on a hybrid MADM model , 2015, Knowl. Based Syst..

[61]  Ali Azadeh,et al.  Leanness assessment and optimization by fuzzy cognitive map and multivariate analysis , 2015, Expert Syst. Appl..

[62]  Changiz Valmohammadi,et al.  Modeling cause and effect relationships of strategy map using fuzzy DEMATEL and fourth generation of balanced scorecard , 2015 .

[63]  Cathal Heavey,et al.  Developing retailer selection factors for collaborative planning, forecasting and replenishment , 2015, Ind. Manag. Data Syst..

[64]  Hu-Chen Liu,et al.  Improving risk evaluation in FMEA with a hybrid multiple criteria decision making method , 2015 .

[65]  Hui Li,et al.  Risk assessment in system FMEA combining fuzzy weighted average with fuzzy decision-making trial and evaluation laboratory , 2015, Int. J. Comput. Integr. Manuf..

[66]  Gwo-Hshiung Tzeng,et al.  Improving Mobile Commerce Adoption Using a New Hybrid Fuzzy MADM Model , 2015, Int. J. Fuzzy Syst..

[67]  Gülsen Aydin Keskin,et al.  Using integrated fuzzy DEMATEL and fuzzy C: means algorithm for supplier evaluation and selection , 2015 .

[68]  Chia-Wei Hsu,et al.  Identifying Strategic Factors of the Implantation CSR in the Airline Industry: The Case of Asia-Pacific Airlines , 2015 .

[69]  Chih-Hsuan Wang,et al.  Using quality function deployment to conduct vendor assessment and supplier recommendation for business-intelligence systems , 2015, Comput. Ind. Eng..

[70]  Abdolvahhab Fetanat,et al.  A novel hybrid MCDM approach for offshore wind farm site selection: A case study of Iran , 2015 .

[71]  Mohit Tyagi,et al.  Assessment of Critical Enablers for Flexible Supply Chain Performance Measurement System Using Fuzzy DEMATEL Approach , 2015 .

[72]  Prasenjit Chatterjee,et al.  Evaluating performance of engineering departments in an Indian University using DEMATEL and compromise ranking methods , 2015 .

[73]  Lazim Abdullah,et al.  Integration of fuzzy AHP and interval type-2 fuzzy DEMATEL: An application to human resource management , 2015, Expert Syst. Appl..

[74]  Tieh-Min Yen,et al.  Identifying core control items of information security management and improvement strategies by applying fuzzy DEMATEL , 2015, Inf. Comput. Secur..

[75]  Edmundas Kazimieras Zavadskas,et al.  Fuzzy multiple criteria decision-making techniques and applications - Two decades review from 1994 to 2014 , 2015, Expert Syst. Appl..

[76]  Dragan Pamucar,et al.  The selection of transport and handling resources in logistics centers using Multi-Attributive Border Approximation area Comparison (MABAC) , 2015, Expert Syst. Appl..

[77]  Hsin-Hung Wu,et al.  A case study of using DEMATEL method to identify critical factors in green supply chain management , 2015, Appl. Math. Comput..

[78]  Kampan Mukherjee,et al.  Application of DEMATEL and MMDE for Analyzing Key Influencing Factors Relevant to Selection of Supply Chain Coordination Schemes , 2015, Int. J. Inf. Syst. Supply Chain Manag..

[79]  Jonghwa Kim,et al.  Monitoring the Change of Technological Impacts of Technology Sectors Using Patent Information: the Case of Korea , 2015 .

[80]  Kouroush Jenab,et al.  i-DEMATEL method for integrated manufacturing technology selection , 2015 .

[81]  Chia-Chi Sun,et al.  Identifying critical success factors in EDA industry using DEMATEL method , 2015, Int. J. Comput. Intell. Syst..

[82]  Rehan Sadiq,et al.  RM-DEMATEL: a new methodology to identify the key factors in PM2.5 , 2015, Environmental Science and Pollution Research.

[83]  Türkay Dereli,et al.  A novel approach based on DEMATEL method and patent citation analysis for prioritizing a portfolio of investment projects , 2015, Expert Syst. Appl..

[84]  Ali Azarnivand,et al.  Adaptive policy responses to water shortage mitigation in the arid regions—a systematic approach based on eDPSIR, DEMATEL, and MCDA , 2015, Environmental Monitoring and Assessment.

[85]  Sang-Bing Tsai,et al.  Evaluating the green corporate social responsibility of manufacturing corporations from a green industry law perspective , 2015 .

[86]  Qinghua Zhu,et al.  Analyzing internal barriers for automotive parts remanufacturers in China using grey-DEMATEL approach , 2015 .

[87]  Abbas Mardani,et al.  Multiple criteria decision-making techniques and their applications – a review of the literature from 2000 to 2014 , 2015 .

[88]  Tsu-Ming Yeh,et al.  Developing a cause and effect model of factors influencing fast food restaurants' service quality using DEMATEL , 2015 .

[89]  Ching-Jong Liao,et al.  Exploring decisive factors in green supply chain practices under uncertainty , 2015 .

[90]  Fu-Hsiang Chen,et al.  Application of a new DEMATEL to explore key factors of China’s corporate social responsibility: evidence from accounting experts , 2015 .

[91]  Jian-Xin You,et al.  Evaluating health-care waste treatment technologies using a hybrid multi-criteria decision making model , 2015 .

[92]  Arun Kumar Sangaiah,et al.  An integrated fuzzy DEMATEL, TOPSIS, and ELECTRE approach for evaluating knowledge transfer effectiveness with reference to GSD project outcome , 2015, Neural Computing and Applications.

[93]  Arun Kumar Sangaiah,et al.  A combined fuzzy DEMATEL and fuzzy TOPSIS approach for evaluating GSD project outcome factors , 2014, Neural Computing and Applications.

[94]  Yung-Chia Chang,et al.  Integrating TOPSIS and DEMATEL Methods to Rank the Risk of Failure of FMEA , 2014, Int. J. Inf. Technol. Decis. Mak..

[95]  Kannan Govindan,et al.  Evaluating the drivers of corporate social responsibility in the mining industry with multi-criteria approach: A multi-stakeholder perspective , 2014 .

[96]  Kaveh Khalili Damghani,et al.  Solving land-use suitability analysis and planning problem by a hybrid meta-heuristic algorithm , 2014, Int. J. Geogr. Inf. Sci..

[97]  Srikanta Routroy,et al.  Analyzing supplier development program enablers using fuzzy DEMATEL , 2014 .

[98]  Jingzheng Ren,et al.  Quantifying, measuring, and strategizing energy security: Determining the most meaningful dimensions and metrics , 2014 .

[99]  Chung-Chen Tsao,et al.  Evaluation of design conditions for compound special-core drilling composite materials using the fuzzy DEMATEL method , 2014, Int. J. Comput. Integr. Manuf..

[100]  Farhad Hosseinzadeh Lotfi,et al.  Supply chain performance evaluation with data envelopment analysis and balanced scorecard approach , 2014 .

[101]  Doyeon Kim,et al.  Analyzing technology impact networks for R&D planning using patents: combined application of network approaches , 2014, Scientometrics.

[102]  Zong-Han Wu,et al.  Identifying and assessing critical risk factors for BIM projects: Empirical study , 2014 .

[103]  Sankaran Mahadevan,et al.  An evidential DEMATEL method to identify critical success factors in emergency management , 2014, Appl. Soft Comput..

[104]  Qinghua Zhu,et al.  Supply chain-based barriers for truck-engine remanufacturing in China , 2014 .

[105]  Jian-Xin You,et al.  A novel hybrid multiple criteria decision making model for material selection with target-based criteria , 2014 .

[106]  Zhibin Jiang,et al.  Development of a multi-scale model for customer perceived value of electric vehicles , 2014 .

[107]  Shamsuddin Ahmed,et al.  A Multicriteria Framework to Evaluate Supplier's Greenness , 2014 .

[108]  Mahdi Saeedpoor,et al.  An intuitionistic fuzzy DEMATEL methodology for prioritising the components of SWOT matrix in the Iranian insurance industry , 2014 .

[109]  Wei-Chih Wang,et al.  APPLICATION OF IMPORTANCE-SATISFACTION ANALYSIS AND INFLUENCE-RELATIONS MAP TO EVALUATE DESIGN DELAY FACTORS , 2014 .

[110]  Gang Kou,et al.  Enhancing data consistency in decision matrix: Adapting Hadamard model to mitigate judgment contradiction , 2014, Eur. J. Oper. Res..

[111]  Gang Kou,et al.  A cosine maximization method for the priority vector derivation in AHP , 2014, Eur. J. Oper. Res..

[112]  Wee-Kheng Tan,et al.  Prioritization of Facilitation Strategies of Park and Recreation Agencies Through DEMATEL Analysis , 2014 .

[113]  Türkay Dereli,et al.  A fuzzy DEMATEL-based solution approach for facility layout problem: a case study , 2014 .

[114]  Ravi Kant,et al.  A hybrid approach based on fuzzy DEMATEL and FMCDM to predict success of knowledge management adoption in supply chain , 2014, Appl. Soft Comput..

[115]  Edmundas Kazimieras Zavadskas,et al.  State of art surveys of overviews on MCDM/MADM methods , 2014 .

[116]  Shuping Tzeng,et al.  Applying DEMATEL to Investigate the Relationship Between Factors Affecting Parole Boards’ Decision-Making in Taiwan , 2014 .

[117]  Chia-chi Sun.  An exploration of core competences of newly qualified nurses: a case study , 2014 .

[118]  Shamsuddin Ahmed,et al.  Expanded DEMATEL for Determining Cause and Effect Group in Bidirectional Relations , 2014, TheScientificWorldJournal.

[119]  Chun-Cheng Hsu,et al.  Exploring the Critical Factors Influencing the Quality of Blog Interfaces Using the Decision-Making Trial and Evaluation Laboratory (DEMATEL) Method , 2014, Behav. Inf. Technol..

[120]  Walid Abdul-Kader,et al.  Comprehensive performance measurement and causal-effect decision making model for reverse logistics enterprise , 2014, Comput. Ind. Eng..

[121]  Abdolreza Yazdani-Chamzini,et al.  Proposing a new methodology for prioritising the investment strategies in the private sector of Iran , 2014 .

[122]  Kuei-Hu Chang,et al.  A more general risk assessment methodology using a soft set-based ranking technique , 2014, Soft Comput..

[123]  You-Shyang Chen,et al.  Evolving MCDM Applications Using Hybrid Expert-Based ISM and DEMATEL Models: An Example of Sustainable Ecotourism , 2013, TheScientificWorldJournal.

[124]  Joseph Sarkis,et al.  A multiple stakeholder perspective on barriers to implementing China RoHS regulations , 2013 .

[125]  Yu-Cheng Lee,et al.  Construct DTPB model by using DEMATEL: a study of a university library website , 2013, Program.

[126]  Jingzheng Ren,et al.  Sustainability of hydrogen supply chain. Part I: Identification of critical criteria and cause–effect analysis for enhancing the sustainability using DEMATEL , 2013 .

[127]  Joseph Sarkis,et al.  A grey-based DEMATEL model for evaluating business process management critical success factors , 2013 .

[128]  Chih-Wen Shih,et al.  Integrating conjoint analysis with quality function deployment to carry out customer-driven concept development for ultrabooks , 2013, Comput. Stand. Interfaces.

[129]  Kamalakanta Muduli,et al.  Establishment of a sustainable development framework in small scale mining supply chains in India , 2013 .

[130]  A. Hu,et al.  Using DEMATEL to develop a carbon management model of supplier selection in green supply chain management , 2013 .

[131]  Mohamad-Ali Afsharkazemi,et al.  Key factors affecting the hospital performance: a qualitative study using fuzzy logic , 2013 .

[132]  Chih-Hsuan Wang,et al.  A novel approach to incorporate customer preference and perception into product configuration: A case study on smart pads , 2013, Comput. Stand. Interfaces.

[133]  Ravi Kant,et al.  A Fuzzy DEMATEL Method to Identify Critical Success Factors of Knowledge Management Adoption in Supply Chain , 2013, J. Inf. Knowl. Manag..

[134]  Yung-Chia Chang,et al.  Enhancing FMEA assessment by integrating grey relational analysis and the decision making trial and evaluation laboratory approach , 2013 .

[135]  Jeou-Shyan Horng,et al.  Creativity as a critical criterion for future restaurant space design: developing a novel model with DEMATEL application. , 2013 .

[136]  Linhai Wu,et al.  Identifying critical factors influencing the use of additives by food enterprises in China , 2013 .

[137]  Gwo-Hshiung Tzeng,et al.  Revised DEMATEL: Resolving the Infeasibility of DEMATEL , 2013 .

[138]  Lawrence W. Lan,et al.  Factors hindering acceptance of using cloud services in university: A case study , 2013, Electron. Libr..

[139]  Selçuk Çebi,et al.  A quality evaluation model for the design quality of online shopping websites , 2013, Electron. Commer. Res. Appl..

[140]  Cheng-Wei Lin,et al.  The cognition map of financial ratios of shipping companies using DEMATEL and MMDE , 2013 .

[141]  Ru-Jen Lin.  Using fuzzy DEMATEL to evaluate the green supply chain management practices , 2013 .

[142]  Adil Baykasoglu,et al.  Integrating fuzzy DEMATEL and fuzzy hierarchical TOPSIS methods for truck selection , 2013, Expert Syst. Appl..

[143]  M. Merz,et al.  An integrated indicator framework for spatial assessment of industrial and social vulnerability to indirect disaster losses , 2013, Natural Hazards.

[144]  Keping Li,et al.  Development of a Root Cause Degree Procedure for measuring intersection safety factors , 2013 .

[145]  Selçuk Çebi,et al.  Determining importance degrees of website design parameters based on interactions and types of websites , 2013, Decis. Support Syst..

[146]  Allameh Tabataba,et al.  Segmenting Critical Success Factors for ERP Implementation Using an Integrated Fuzzy AHP and Fuzzy DEMATEL Approach , 2013 .

[147]  Hsiu-Yuan Hu,et al.  Enhancing service quality improvement strategies of fine-dining restaurants: New insights from integrating a two-phase decision-making model of IPGA and DEMATEL analysis , 2012 .

[148]  Chih-Hsuan Wang,et al.  Using quality function deployment for collaborative product design and optimal selection of module mix , 2012, Comput. Ind. Eng..

[149]  N. Subramanian,et al.  Factors for implementing end-of-life computer recycling operations in reverse supply chains , 2012 .

[150]  Hsin-Hung Wu,et al.  An integrated approach of AHP and DEMATEL methods in evaluating the criteria of auto spare parts industry , 2012, Int. J. Syst. Sci..

[151]  Qinghua Zhu,et al.  Evaluating green supplier development programs at a telecommunications systems provider , 2012 .

[152]  Vinod Pathari,et al.  Identifying linkages between statements in information security policy, procedures and controls , 2012, Inf. Manag. Comput. Secur..

[153]  Michael Hiete,et al.  Trapezoidal fuzzy DEMATEL method to analyze and correct for relations between variables in a composite indicator for disaster resilience , 2012, OR Spectr..

[154]  Ming-Lang Tseng,et al.  Integrated model of hot spring service quality perceptions under uncertainty , 2012, Appl. Soft Comput..

[155]  Hung-Yi Wu,et al.  Constructing a strategy map for banking institutions with key performance indicators of the balanced scorecard. , 2012, Evaluation and program planning.

[156]  Ahmad Makui,et al.  A conceptual model for measuring supply chain's performance , 2012 .

[157]  Yuan-Cheng Tsai,et al.  Analyzing key performance indicators (KPIs) for E-commerce and Internet marketing of elderly products: a review. , 2012, Archives of gerontology and geriatrics.

[158]  Mohammad Mirkazemi Mood,et al.  A Hybrid MCDM Approach for Solving the ERP System Selection Problem with Application to Steel Industry , 2012, Int. J. Enterp. Inf. Syst..

[159]  Yu-Cheng Lee,et al.  Using modified IPA to evaluate supplier's performance: Multiple regression analysis and DEMATEL approach , 2012, Expert Syst. Appl..

[160]  Chia-Li Lin,et al.  DEMATEL-based model to improve the performance in a matrix organization , 2012, Expert Syst. Appl..

[161]  Don Jyh-Fu Jeng,et al.  Social influence on the use of Clinical Decision Support Systems: Revisiting the Unified Theory of Acceptance and Use of Technology by the fuzzy DEMATEL technique , 2012, Comput. Ind. Eng..

[162]  Wee-Kheng Tan,et al.  Transformation of smart-card-based single-purpose e-micropayment scheme to multi-purpose scheme: A case study , 2012, Expert Syst. Appl..

[163]  Gülçin Büyüközkan,et al.  A novel hybrid MCDM approach based on fuzzy DEMATEL, fuzzy ANP and fuzzy TOPSIS to evaluate green suppliers , 2012, Expert Syst. Appl..

[164]  Bo Feng,et al.  Identifying risk factors of IT outsourcing using interdependent information: An extended DEMATEL method , 2012, Expert Syst. Appl..

[165]  Wei-Wen Wu,et al.  Segmenting critical factors for successful knowledge management implementation using the fuzzy DEMATEL method , 2012, Appl. Soft Comput..

[166]  Ying-Chyi Chou,et al.  Evaluating the criteria for human resource for science and technology (HRST) based on an integrated fuzzy AHP and fuzzy DEMATEL approach , 2012, Appl. Soft Comput..

[167]  Xuening Chu,et al.  A new importance-performance analysis approach for customer satisfaction evaluation supporting PSS design , 2012, Expert Syst. Appl..

[168]  Chun-Cheng Hsu,et al.  Evaluation criteria for blog design and analysis of causal relationships using factor analysis and DEMATEL , 2012, Expert Syst. Appl..

[169]  Ming-Lang Tseng,et al.  Using hybrid MCDM to evaluate the service quality expectation in linguistic preference , 2011, Appl. Soft Comput..

[170]  Lawrence W. Lan,et al.  Exploring decisive factors affecting an organization's SaaS adoption: A case study , 2011, Int. J. Inf. Manag..

[171]  Hsin-Hung Wu,et al.  A DEMATEL method to evaluate the causal relations among the criteria in auto spare parts industry , 2011, Appl. Math. Comput..

[172]  Yu-Cheng Lee,et al.  Analysis of fuzzy Decision Making Trial and Evaluation Laboratory on technology acceptance model , 2011, Expert Syst. Appl..

[173]  Grace Tr Lin,et al.  The Promotion and Development of Solar Photovoltaic Industry: Discussion of Its Key Factors , 2011, Distributed Generation & Alternative Energy Journal.

[174]  Zhi-Ping Fan,et al.  Extension of the DEMATEL method in an uncertain linguistic environment , 2011, Soft Computing.

[175]  Seyed Mohammad Seyedhosseini,et al.  Extracting leanness criteria by employing the concept of Balanced Scorecard , 2011, Expert Syst. Appl..

[176]  Hsiu-Yuan Hu,et al.  Applying the IPA and DEMATEL models to improve the order-winner criteria: A case study of Taiwan's network communication equipment manufacturing industry , 2011, Expert Syst. Appl..

[177]  Yung-Chia Chang,et al.  ME-OWA based DEMATEL reliability apportionment method , 2011, Expert Syst. Appl..

[178]  Doraid M. Dalalah,et al.  A fuzzy multi-criteria decision making model for supplier selection , 2011, Expert Syst. Appl..

[179]  Ming-Shin Kuo,et al.  Optimal location selection for an international distribution center by using a new hybrid method , 2011, Expert Syst. Appl..

[180]  Jin-Su Kang,et al.  Using DEMATEL method to explore the core competences and causal effect of the IC design service company: An empirical case study , 2011, Expert Syst. Appl..

[181]  Javad Jassbi,et al.  A Fuzzy DEMATEL framework for modeling cause and effect relationships of strategy map , 2011, Expert Syst. Appl..

[182]  Ching-Hsue Cheng,et al.  Evaluating the risk of failure using the fuzzy OWA and DEMATEL method , 2011, J. Intell. Manuf..

[183]  Chih-Hung Wu,et al.  Fuzzy DEMATEL method for developing supplier selection criteria , 2011, Expert Syst. Appl..

[184]  Quan Zhou,et al.  Identifying critical success factors in emergency management using a fuzzy DEMATEL method , 2011 .

[185]  Ching-Hsue Cheng,et al.  A risk assessment methodology using intuitionistic fuzzy set in FMEA , 2010, Int. J. Syst. Sci..

[186]  Gwo-Hshiung Tzeng,et al.  Fuzzy decision maps: a generalization of the DEMATEL methods , 2010, Soft Comput..

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