Top management sponsorship to guide communities of practice

Purpose – Prior research on managing communities of practice (CoP) has not investigated top management's involvement in detail. The purpose of this paper is to present three detailed and successful mechanisms through which top management contributes to the guidance of CoPs.Design/methodology/approach – The paper presents an investigation of 47 CoPs conducted in several organizations. Data collection was achieved using a qualitative questionnaire, followed by in‐depth interviews with leaders of CoPs.Findings – This study explored three mechanisms used by sponsors to successfully guide CoPs. More specifically, the findings highlight a set of operational means used by top management – via sponsors – to supervise and facilitate best practice development and sharing within CoPs.Research limitations/implications – The CoPs should be examined by means of an ethnological approach, thus interacting with many members of the same CoP to gain an in‐depth understanding of each mechanism's significance for the sponsors...

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