How to Get an Information Quality Program Started: The Ingenix Approach

Ingenix included an information quality function in its project plan for its new data warehouse. Recognition that an information quality function is important to the success of the data warehouse, however, is only a first step. This paper describes how Ingenix moved from a plan to an established Information Quality group, and established the foundation for its first and future information quality improvement projects. The lessons learned in this process will provide insights for other organizations attempting to start information quality improvement initiatives.