To ensure continued existence, an organization must develop ways to share the knowledge that is possessed within that organization with the people who need, or who will need, that knowledge. This critical organizational task transcends departmental boundaries and is a necessary element for the maintenance of every organizational function. Improving the efficiency of knowledge sharing is a highly desirable goal because it offers a promise of compounded returns as the organization works harder and smarter. As business practices have developed over the last few decades, knowledge workers have developed a variety of mechanisms and routines to share knowledge, but these have not yet been well studied. Specifically, the barriers to knowledge sharing remain somewhat elusive. A better understanding of the knowledge-sharing process may provide managers with a set of tools that could be used to identify and combat barriers to knowledge sharing, which could lead to much more efficient organizational routines. In this article, the process of knowledge sharing will be examined by framing the knowledge-sharing transaction as a form of communication in order to identify and isolate the barriers to that type of communication. Once the barriers are isolated, they can be overcome.
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