Automatically discovering quality-assured consensual knowledge in social web

Although Social Web has been successful at encouraging vast numbers of contributors to collaboratively create and share knowledge, and leading to unanticipated explosion of innovative ideas, the user-generated contents are confronted with poor quality and untrustworthy problems, while the online community deals with several conflicts occurred during the deliberation. To tackle such problems, this paper presents a novel approach to enable an online community to achieve a potential position, a user-generated content that contains high quality and is acceptable by most members in the community. By structurally and semantically capturing and describing the community deliberation, a number of important properties of a potential position can be identified and used to propose several useful measures for automatically discovering quality-assured consensual knowledge in Social Web. The experimental results show that the proposed measures are efficient.

[1]  Eugene Agichtein,et al.  Finding the right facts in the crowd: factoid question answering over social media , 2008, WWW.

[2]  Linda C. Smith,et al.  Information quality work organization in wikipedia , 2008 .

[3]  Mark Klein,et al.  Can We Exploit Collective Intelligence for Collaborative Deliberation? The Case of the Climate Change Collaboratorium , 2007 .

[4]  Eugene Agichtein,et al.  A few bad votes too many?: towards robust ranking in social media , 2008, AIRWeb '08.

[5]  Ee-Peng Lim,et al.  Measuring article quality in wikipedia: models and evaluation , 2007, CIKM '07.

[6]  M. Crawford The Art of Readable Writing , 1969 .

[7]  Bernardo A. Huberman,et al.  Cooperation and quality in wikipedia , 2007, WikiSym '07.

[8]  Yingwu Zhu Measurement and analysis of an online content voting network: a case study of Digg , 2010, WWW '10.

[9]  Chutiporn Anutariya,et al.  Analyzing Community Deliberation and Achieving Consensual Knowledge in SAM , 2010, Int. J. Organ. Collect. Intell..

[10]  Maarten Sierhuis,et al.  Hypermedia support for argumentation-based rationale: 15 years on from gIBIS and QOC , 2005 .

[11]  Douglas Walton,et al.  Fundamentals of critical argumentation , 2006, Critical reasoning and argumentation.

[12]  Kuntz Werner,et al.  Issues as Elements of Information Systems , 1970 .

[13]  Aniket Kittur,et al.  He says, she says: conflict and coordination in Wikipedia , 2007, CHI.

[14]  Michael L. Begeman,et al.  gIBIS: a hypertext tool for exploratory policy discussion , 1988, CSCW '88.

[15]  Iyad Rahwan,et al.  Towards Large Scale Argumentation Support on the Semantic Web , 2007, AAAI.

[16]  John Lafferty,et al.  Grammatical Trigrams: A Probabilistic Model of Link Grammar , 1992 .