Sustainable Solutions : Developing Products and Services for the Future

Toughening environmental legislation, national and supra-national environmental product policies and growing customer demands are focusing the attention of companies on the environmental and broader social issues linked to the creation and delivery of their products and services. There is now a need for appropriate management structures, practical tools and increased awareness among all stakeholders in the product development process and throughout the entire product lifestyle. These issues have implications for corporate management, design and production strategies. This book provides both analysis and case studies on why and how companies are developing new products and services to fit "triple-bottom-line" expectations.