The concept of citizen oriented informatics application is presented in the context of the knowledge society. The differences between these applications and the traditional applications are highlighted. The diversity of problems the citizens has lead to a high diversity of application structures that is described in the paper. Usual applications are taken into discussion and comments are made on their citizen orientation. Quality standards for informatics applications are described. An application for the analysis of the structured entities is presented. The methods that were used to orientate it towards the citizens are described. The procedure for the score computing is described. The performance of the application measured by automatic means is analyzed. Performance improvements are discussed. Future work directions and improvements are discussed.
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