Examination on Usability Issues of Security Warning Dialogs

This paper examines the usability issues of security warning dialogs from endusers’ perception. The study has been carried out in the Universiti Sains Malaysia. The study consists of two parts in order to assess the experience of end users’ during the encountering of security warnings – part 1: an online survey study which presented with three different security warning dialogs to examine end-users’ understanding and perception, and part 2: an interview study to further understand the issues faced by the end users. The study has gained insights and understanding of the usability issues end-users are facing with the current security warning dialogs. Therefore, this study provided justification for the need of improving security warnings to be more understandable. Keywords—security; warnings; usability; Human-computer Interaction; usable security;