Knowledge Collaboration in Higher Educational Institutions in India : Charting a Knowledge Management Solution

Knowledge management (KM) is an essential consideration in higher educational institutions (HEIs) to ensure that knowledge flows efficiently between the people and processes. A crucial aspect of KM in HEIs that has not been addressed adequately is the unstructured nature of knowledge management and varying degrees of conformance to KM mechanisms in the functional domains. The paper aims to propose a knowledge management framework for HEIs and evaluate the institutions for KM mechanisms in order to reiterate on the urgent need for knowledge management support in higher education. The evaluation of the framework indicated the nascent nature of knowledge management in higher educational institutions in India. The evaluation also indicated that KM in HEIs is highly unstructured and occurs in disparate activities of the institutions and identified the potential domains for improvement based on the K-ASD framework. The practical implications of KM initiatives in HEIs include the enhancement in the overall effectiveness and efficiency. A KM system should be integrated into the institution’s processes and work environment

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