A Digital Soapbox? The Information Value of Online Physician Ratings
暂无分享,去创建一个
Brad N. Greenwood | Guodong Gao | G. Gao | J. McCullough | Ritu Agarwal | Jeffrey McCullough | Ritu Agarwal
[1] ClemonsEric,et al. When Online Reviews Meet Hyperdifferentiation , 2006 .
[2] J. Holmes,et al. Product sampling and word of mouth. , 1977 .
[3] Jagdip Singh. Consumer Complaint Intentions and Behavior: Definitional and Taxonomical Issues , 1988 .
[4] Atul A. Gawande,et al. Complications: A Surgeon's Notes on an Imperfect Science , 2002 .
[5] Andrew Mason,et al. Spline Functions Fitted by Standard Regression Methods , 1978 .
[6] Bin Gu,et al. Do online reviews matter? - An empirical investigation of panel data , 2008, Decis. Support Syst..
[7] J. Alexander,et al. A Report Card on Provider Report Cards: Current Status of the Health Care Transparency Movement , 2010, Journal of General Internal Medicine.
[8] Peter H. Reingen,et al. Social Ties and Word-of-Mouth Referral Behavior , 1987 .
[9] N. Jha,et al. Five-star Doctors for the 21st Century , 2005 .
[10] Chrysanthos Dellarocas,et al. The Sound of Silence in Online Feedback: Estimating Trading Risks in the Presence of Reporting Bias , 2006, Manag. Sci..
[11] David Godes,et al. Using Online Conversations to Study Word-of-Mouth Communication , 2004 .
[12] A. Jha,et al. The predictive accuracy of the New York State coronary artery bypass surgery report-card system. , 2006, Health affairs.
[13] B WhinstonAndrew,et al. Do online reviews matter? - An empirical investigation of panel data , 2008 .
[14] J. Arndt. Role of Product-Related Conversations in the Diffusion of a New Product , 1967 .
[15] Paul A. Pavlou,et al. Can online reviews reveal a product's true quality?: empirical findings and analytical modeling of Online word-of-mouth communication , 2006, EC '06.
[16] Kathy Hammond,et al. The relative incidence of positive and negative word of mouth: A multi-category study , 2007 .
[17] Ritu Agarwal,et al. The Digital Transformation of Healthcare: Current Status and the Road Ahead , 2010 .
[18] Jinhong Xie,et al. Third-Party Product Review and Firm Marketing Strategy , 2005 .
[19] Sriram Venkataraman,et al. The Effects of Online User Reviews on Movie Box-Office Performance: Accounting for Sequential Rollout and Aggregation Across Local Markets , 2010 .
[20] L. J. Harrison‐Walker. The Measurement of Word-of-Mouth Communication and an Investigation of Service Quality and Customer Commitment As Potential Antecedents , 2001 .
[21] Ann E. Schlosser. Posting versus Lurking: Communicating in a Multiple Audience Context , 2005 .
[22] K. Arrow,et al. Uncertainty and the welfare economics of medical care. 1963. , 2001, Journal of health politics, policy and law.
[23] Melinda Beeuwkes Buntin,et al. Choosing a Health Care Provider: The Role of Quality Information , 2008 .
[24] Frank M. Bass,et al. A New Product Growth for Model Consumer Durables , 2004, Manag. Sci..
[25] Paul A. Pavlou,et al. Overcoming the J-shaped distribution of product reviews , 2009, CACM.
[26] Shoshannah A. Pearlman. The Patient Protection and Affordable Care Act , 2013, Journal of the American Psychiatric Nurses Association.
[27] S. Woolf,et al. A vision for patient-centered health information systems. , 2011, JAMA.
[28] Sanjay A Pai. Complications: A Surgeon's Notes on an Imperfect Science , 2002, BMJ : British Medical Journal.
[29] 日本カラーデザイン研究所. 配色イメージチャート : For marketing and merchandising , 1984 .
[30] Peter E. Kennedy. A Guide to Econometrics , 1979 .
[31] D. Blumenthal,et al. Patient Protection and Affordable Care Act , 2010 .
[32] A. Robb. Accounting for Seasonality with Spline Functions , 1980 .
[33] M. McCartney. Will doctor rating sites improve the quality of care? No , 2009, BMJ : British Medical Journal.
[34] Pradeep Chintagunta,et al. The Effects of Online User Reviews on Movie Box Office Performance: Accounting for Sequential Rollout and Aggregation Across Local Markets , 2010, Mark. Sci..
[35] Chrysanthos Dellarocas,et al. Are Consumers More Likely to Contribute Online Reviews for Hit or Niche Products? , 2010, J. Manag. Inf. Syst..
[36] Richard K. Crump,et al. Nonparametric Tests for Treatment Effect Heterogeneity , 2006, The Review of Economics and Statistics.
[37] Marsha L. Richins. Negative Word-of-Mouth by Dissatisfied Consumers: A Pilot Study , 1983 .
[38] C. G. Jung,et al. Concerning the Archetypes, with Special Reference to the Anima Concept , 2014 .
[39] Philip Henning. EVERYDAY COGNITION AND SITUATED LEARNING , 2003 .
[40] E. Anderson. Customer Satisfaction and Word of Mouth , 1998 .
[41] H. Hunt. Consumer Satisfaction, Dissatisfaction, and Complaining Behavior , 1991 .
[42] X. Zhang,et al. Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics , 2010 .
[43] Xiaoquan Zhang,et al. AIS Electronic Library (AISeL) , 2017 .
[44] T. Lagu,et al. Patients’ Evaluations of Health Care Providers in the Era of Social Networking: An Analysis of Physician-Rating Websites , 2010, Journal of General Internal Medicine.
[45] Neil Bacon. Will doctor rating sites improve standards of care? Yes , 2009, BMJ : British Medical Journal.
[46] Il Im,et al. CAUSES AND OUTCOMES OF ONLINE CUSTOMER COMPLAINING BEHAVIOR: IMPLICATIONS FOR CUSTOMER RELATIONSHIP MANAGEMENT (CRM) , 2001 .
[47] Lorin M. Hitt,et al. Self Selection and Information Role of Online Product Reviews , 2007, Inf. Syst. Res..
[48] Gary Fanjiang,et al. Providing Patients Web-based Data to Inform Physician Choice: If You Build It, Will They Come? , 2007, Journal of General Internal Medicine.
[49] Wendy W. Moe,et al. Measuring the Value of Social Dynamics in Online Product Ratings Forums , 2010 .
[50] Il Im,et al. An analysis of online customer complaints: implications for Web complaint management , 2002, Proceedings of the 35th Annual Hawaii International Conference on System Sciences.
[51] R. Kane,et al. The relationship of patient satisfaction with care and clinical outcomes. , 1997, Medical care.
[52] Jacqueline Levine. Welcoming Transparency: Some Physicians Find Merit in Online Ratings , 2009, Journal of Perinatal Education.
[53] Chrysanthos Dellarocas,et al. A Statistical Measure of a Population’s Propensity to Engage in Post-Purchase Online Word-of-Mouth , 2006 .