Exploring Co-design with Breastfeeding Mothers

Designing mobile applications for breastfeeding mothers can be challenging; creating spaces to foster co-design -- when a mother's primary focus is on her child rather than on design activities - is even more so. In this paper we discuss the development of the Milk Matters mobile application, a tool developed to motivate women to donate their surplus breast milk to the local milk bank. We look at the importance of different approaches to understanding the mothers, comparing workshops, surveys, and cultural probes. Through our work we identify three factors to consider when co-designing with and for mothers: 1) interrupted interactions 2) elements that might distract a baby and 3) the importance of empowering mothers through positive reinforcement. Based on these factors we examine our methodological approaches, suggesting ways to make future research with breastfeeding mothers more productive.

[1]  Carman Neustaedter,et al.  MammiBelli: sharing baby activity levels between expectant mothers and their intimate social groups , 2012, CHI EA '12.

[2]  A. Palmquist,et al.  Human milk sharing practices in the U.S. , 2015, Maternal & child nutrition.

[3]  Junichi Akita,et al.  "Mommy Tummy" a pregnancy experience system simulating fetal movement , 2011, SIGGRAPH '11.

[4]  Wendy E. Mackay,et al.  HCI, natural science and design: a framework for triangulation across disciplines , 1997, DIS '97.

[5]  Morten Kyng,et al.  Design at Work , 1992 .

[6]  Konrad Tollmar,et al.  The memory stone: a personal ICT device in health care , 2008, NordiCHI.

[7]  Donald J. Patterson,et al.  Supporting the transition from hospital to home for premature infants using integrated mobile computing and sensor support , 2011, Personal and Ubiquitous Computing.

[8]  William W. Gaver,et al.  Design: Cultural probes , 1999, INTR.

[9]  J. A. D. De Almeida,et al.  [Breastfeeding: a nature-culture hybrid]. , 2004, Jornal de pediatria.

[10]  Pieter Jan Stappers,et al.  Co-creation and the new landscapes of design , 2008 .

[11]  Shaowen Bardzell,et al.  Towards a feminist HCI methodology: social science, feminism, and HCI , 2011, CHI.

[12]  Rob Comber,et al.  Experiences of Delivering a Public Health Data Service , 2017, CHI.

[13]  Shaowen Bardzell,et al.  Feminist HCI: taking stock and outlining an agenda for design , 2010, CHI.

[14]  Jacob Buur,et al.  Games and Movies: Towards Innovative Co-design with Users , 2000 .

[15]  Vicki L. Hanson,et al.  Digital motherhood: how does technology help new mothers? , 2013, CHI.

[16]  Ana Claire Pimenteira Thomaz,et al.  The Human Milk Donation Experience: Motives, Influencing Factors, and Regular Donation , 2008 .

[17]  Pieter Jan Stappers,et al.  Contextmapping: experiences from practice , 2005 .

[18]  Shan Yuan,et al.  Blood donation mobile applications: are donors ready? , 2016, Transfusion.

[19]  Rob Comber,et al.  FeedFinder: A Location-Mapping Mobile Application for Breastfeeding Women , 2015, CHI.

[20]  Geraldine Fitzpatrick,et al.  Motherhood and HCI , 2013, CHI Extended Abstracts.

[21]  T. Hilda Jenipha,et al.  Android Blood Donor Life Saving Application in Cloud Computing , 2014 .

[22]  Marcus Foth,et al.  Social and mobile interaction design to increase the loyalty rates of young blood donors , 2013, C&T '13.

[23]  Alexis Hope,et al.  A Feminist HCI Approach to Designing Postpartum Technologies: "When I first saw a breast pump I was wondering if it was a joke" , 2016, CHI.

[24]  P. Tigchelaar,et al.  A Mixed-Methods Observational Study of Human Milk Sharing Communities on Facebook , 2014 .

[25]  K. Gribble Peer-to-peer milk donors' and recipients' experiences and perceptions of donor milk banks. , 2013, Journal of obstetric, gynecologic, and neonatal nursing : JOGNN.

[26]  Meredith Ringel Morris,et al.  Social networking site use by mothers of young children , 2014, CSCW.

[27]  Yngve Sundblad,et al.  Co-designing with and for families , 2003 .

[28]  Douglas Schuler,et al.  Participatory Design: Principles and Practices , 1993 .

[29]  R. Vanitha,et al.  Life Saving App: Blood Donor Application for Android Mobile , 2013 .

[30]  Gregory D. Abowd,et al.  Baby steps: evaluation of a system to support record-keeping for parents of young children , 2009, CHI.

[31]  Lois DW Arnold,et al.  Global health policies that support the use of banked donor human milk: a human rights issue , 2006, International breastfeeding journal.

[32]  Paul Dourish,et al.  How HCI interprets the probes , 2007, CHI.

[33]  Michael J. Muller,et al.  Participatory design , 1993, CACM.

[34]  A. Palmquist,et al.  Expanding the Supply of Pasteurized Donor Milk , 2016, Journal of human lactation : official journal of International Lactation Consultant Association.

[35]  Jonathan C Allen,et al.  A mixed-methods observational study of human milk sharing communities on Facebook. , 2014, Breastfeeding medicine : the official journal of the Academy of Breastfeeding Medicine.