Annoyances, Disruptions, and Interruptions in Surgery: The Disruptions in Surgery Index (DiSI)

BackgroundRecent studies have investigated disruptions to surgical process via observation. We developed the Disruptions in Surgery Index (DiSI) to assess operating room professionals’ self-perceptions of disruptions that affect surgical processes.MaterialsThe DiSI assesses individual issues, operating room environment, communication, coordination/situational awareness, patient-related disruptions, team cohesion, and organizational issues. Sixteen surgeons, 26 nurses, and 20 anesthetists/operating departmental practitioners participated. Participants judged for themselves and for their colleagues how often each disruption occurs, its contribution to error, and obstruction of surgical goals.ResultsWe combined the team cohesion and organizational disruptions to improve reliability. All participants judged that individual issues, operating room environment, and communication issues affect others more often and more severely than one’s self. Surgeons reported significantly fewer disruptions than nurses or anesthetists.ConclusionAlthough operating room professionals acknowledged disruptions and their impact, they attributed disruptions related to individual performance and attitudes more to their colleagues than to themselves. The cross-professional discrepancy in perceived disruptions (surgeons perceiving fewer than the other two groups) suggests that attempts to improve the surgical environment should always start with thorough assessment of the views of all its users. DiSI is useful in that it differentiates between the frequency and the severity of disruptions. Further research should explore correlations of DiSI-assessed perceptions and other observable measures.

[1]  R. Flin,et al.  Non-technical skills for surgeons in the operating room: a review of the literature. , 2006, Surgery.

[2]  Gerald M. Fried,et al.  Objective Assessment of Technical Performance , 2008, World Journal of Surgery.

[3]  Jane Kidd,et al.  The effects of stress on surgical performance. , 2006, American journal of surgery.

[4]  R Flin,et al.  Development of a rating system for surgeons' non‐technical skills , 2006, Medical education.

[5]  R. Reznick,et al.  Communication failures in the operating room: an observational classification of recurrent types and effects , 2004, Quality and Safety in Health Care.

[6]  Ara Darzi,et al.  Observational Assessment of Surgical Teamwork: A Feasibility Study , 2006, World Journal of Surgery.

[7]  G. Dobbins,et al.  Collectivistic orientation in teams: an individual and group-level analysis , 1997 .

[8]  Nick Sevdalis,et al.  Teamwork in the operating theatre: cohesion or confusion? , 2006, Journal of evaluation in clinical practice.

[9]  R. Flin,et al.  Anaesthetists' Non-Technical Skills (ANTS): evaluation of a behavioural marker system. , 2003, British journal of anaesthesia.

[10]  M. Makary,et al.  Operating room teamwork among physicians and nurses: teamwork in the eye of the beholder. , 2006, Journal of the American College of Surgeons.

[11]  Nick Sevdalis,et al.  Managing intraoperative stress: what do surgeons want from a crisis training program? , 2009, American journal of surgery.

[12]  N. Sevdalis,et al.  Measuring intra-operative interference from distraction and interruption observedin the operating theatre , 2006, Ergonomics.

[13]  Vimla L. Patel,et al.  Interruptions in a level one trauma center: A case study , 2008, Int. J. Medical Informatics.

[14]  Rachel Davis,et al.  Communication patterns in a UK emergency department. , 2007, Annals of emergency medicine.

[15]  R. Reznick,et al.  Objective structured assessment of technical skill (OSATS) for surgical residents , 1997, The British journal of surgery.

[16]  Enrico W. Coiera,et al.  Interruptive communication patterns in the intensive care unit ward round , 2005, Int. J. Medical Informatics.

[17]  M Koutantji,et al.  Quantifying distraction and interruption in urological surgery , 2007, Quality and Safety in Health Care.

[18]  J. Katz Conflict and its resolution in the operating room. , 2007, Journal of clinical anesthesia.

[19]  Nick Sevdalis,et al.  Observational Teamwork Assessment for Surgery (OTAS): Refinement and Application in Urological Surgery , 2007, World Journal of Surgery.

[20]  P L Busby,et al.  Environmental psychology 1989-1994. , 1996, Annual review of psychology.

[21]  W H Cordell,et al.  Work interrupted: a comparison of workplace interruptions in emergency departments and primary care offices. , 2001, Annals of emergency medicine.

[22]  S. Guerlain,et al.  A systems approach to surgical safety , 2002, Surgical Endoscopy And Other Interventional Techniques.

[23]  S. Saegert,et al.  ENVIRONMENTAL PSYCHOLOGY , 2002 .

[24]  Nick Sevdalis,et al.  Reliability of a revised NOTECHS scale for use in surgical teams. , 2008, American journal of surgery.

[25]  C. Vincent,et al.  Distracting communications in the operating theatre. , 2007, Journal of evaluation in clinical practice.

[26]  Kimberly A. Dukes Cronbach's Alpha , 2005 .

[27]  A. Darzi,et al.  Objective assessment of technical skills in surgery , 2003, BMJ : British Medical Journal.

[28]  Charles Vincent,et al.  Systems Approaches to Surgical Quality and Safety: From Concept to Measurement , 2004, Annals of surgery.

[29]  Lorelei Lingard,et al.  Tensions influencing operating room team function: does institutional context make a difference? , 2004, Medical education.