Orchestrating Economic, Socio-technical and Technical Validation Using Visual Modelling

The paper presents an approach for orchestrating validation of project results from different perspectives by using visual modelling techniques. The context for the paper is the FP6 project MAPPER. Validation in MAPPER covers economic, socio-technical and technical viewpoints. The economic viewpoint mainly focuses on business value and coherence with business drivers like reduced lifecycle time or increased flexibility. Sustainable collaboration for joint value creation of various units in a networked organisation is the main aspect of the socio-technical viewpoint. From a technical point of view, usability of IT-infrastructure and services is a key aspect. The MAPPER Validation Framework includes and orchestrates approaches and methodologies from these three viewpoints and defines the validation actions to be performed. The main contributions of the paper to research in the field are (1) the structure of the MAPPER Validation Framework integrating different validation perspectives, (2) experiences from using a visual modelling environment for framework development and (3) experiences from orchestrating different validation perspectives.

[1]  Charles E. Perkins,et al.  Mobile IP; Design Principles and Practices , 1997 .

[2]  Roger S. Pressman,et al.  Software Engineering: A Practitioner's Approach , 1982 .

[3]  Thomas K. Landauer,et al.  Trouble with Computers: Usefulness, Usability, and Productivity , 1996 .

[4]  Vijay Gurbaxani,et al.  A process oriented framework for assessing the business value of information technology , 1995, DATB.

[5]  Douglas Schuler,et al.  Participatory Design: Principles and Practices , 1993 .

[6]  Keld Bødker,et al.  Workplace Cultures: Looking at Artifacts, Symbols and Practices , 1992 .

[7]  Ephraim R. McLean,et al.  Information Systems Success: The Quest for the Dependent Variable , 1992, Inf. Syst. Res..

[8]  John J. McCall,et al.  Information Economics , 2022, Management.

[9]  J. Hares,et al.  Measuring the value of information technology , 1994 .

[10]  A. Adam.  Whatever happened to information systems ethics? Caught between the devil and the deep blue sea , 2004 .

[11]  E J Yoder.  DESIGN PRINCIPLES AND PRACTICES - CONCRETE PAVEMENTS , 1979 .

[12]  James L. Bossert,et al.  Quality Function Deployment , 2021, Quality Function Deployment.

[13]  David R. Millen,et al.  Rapid ethnography: time deepening strategies for HCI field research , 2000, DIS '00.

[14]  Dan Shapiro,et al.  Faltering from ethnography to design , 1992, CSCW '92.

[15]  Matt Jones,et al.  Autoethnography: a tool for practice and education , 2005, CHINZ '05.

[16]  P. Kidwell,et al.  The trouble with computers: Usefulness, usability and productivity , 1996, IEEE Annals of the History of Computing.

[17]  W. Gibbs.  Taking Computers to Task , 1997 .

[18]  Han van der Zee,et al.  Measuring the Value of Information Technology , 2001 .

[19]  Abbas Tashakkori,et al.  Mixed Methodology: Combining Qualitative and Quantitative Approaches , 1998 .