Total quality management and comprehensive change

Total quality management (TQM) does not address all of the issues involved in achieving excellence. A number of other methods (e.g., interactive planning, the viable systems model, socio-technical systems, system dynamics, and organizational learning) effectively address these other issues. These methods are compatible with TQM and can be used to complement a TQM implementation project. Some of these methods can actually make the TQM implementation process easier. Guidelines for implementing other methods with TQM are suggested.<<ETX>>