The Utility of CAHPS for Health Plans

[1]  M. Elliott,et al.  The applicability of the Consumer Assessments of Health Plans Survey (CAHPS) to Preferred Provider Organizations in the United States: a discussion of industry concerns. , 2004, International journal for quality in health care : journal of the International Society for Quality in Health Care.

[2]  Robert S Galvin,et al.  Using Performance Measurement to Drive Improvement: A Road Map for Change , 2003, Medical care.

[3]  Steffie Woolhandler,et al.  Relationship between low quality-of-care scores and HMOs' subsequent public disclosure of quality-of-care scores. , 2002, JAMA.

[4]  Ron D Hays,et al.  Effect of CAHPS Performance Information on Health Plan Choices by Iowa Medicaid Beneficiaries , 2002, Medical care research and review : MCRR.

[5]  M. Elliott,et al.  Effects of CAHPS health plan performance information on plan choices by New Jersey Medicaid beneficiaries. , 2002, Health services research.

[6]  R. Larkins,et al.  Facilitating best practice: transferring the lessons of the Clinical Support Systems Program. , 2001, Journal of quality in clinical practice.

[7]  M. Fox,et al.  The Effectiveness of CAHPS™ among Women Enrolling in Medicaid Managed Care , 2001, The Journal of ambulatory care management.

[8]  J. Lewy,et al.  The effects of disseminating performance data to health plans: results of qualitative research with the Medicare Managed Care plans. , 2001, Health services research.

[9]  D. Scanlon,et al.  The role of performance measures for improving quality in managed care organizations. , 2001, Health services research.

[10]  D. Scanlon,et al.  Are Managed Care Plans Organizing for Quality? , 2000, Medical care research and review : MCRR.

[11]  L. Casalino,et al.  Executives with white coats--the work and world view of managed-care medical directors. First of two parts. , 1999, The New England journal of medicine.

[12]  D. B. Elliott,et al.  Epilogue: Early lessons from CAHPS Demonstrations and Evaluations. Consumer Assessment of Health Plans Study. , 1999, Medical care.

[13]  C. Tobias,et al.  Quality management by state Medicaid agencies converting to managed care: plans and current practice. , 1998, JAMA.

[14]  R. G. Gift,et al.  Building a framework for multiple improvement initiatives. , 1997, The Joint Commission journal on quality improvement.

[15]  L. Parisi.  What Is Influencing Performance Improvement in Managed Care? , 1997, Journal of nursing care quality.

[16]  Parisi Ll.  What is influencing performance improvement in managed care , 1997 .

[17]  J. Iglehart,et al.  The National Committee for Quality Assurance. , 1996, The New England journal of medicine.

[18]  Norbert Goldfield,et al.  Journal of Ambulatory Care Management , 1992 .

[19]  D E Kanouse,et al.  Do consumer reports of health plan quality affect health plan selection? , 2000, Health services research.