Cognitive Systems Engineering and GIScience : Lessons learned from a work domain analysis for the design of a collaborative , multimodal emergency management GIS

This research presents an overview of the implementation strategies, results, and lessons learned from an onsite Work Domain Analysis for the design of a multimodal emergency management GIS for hurricane response. An overview of the onsite visits including details of the knowledge elicitation techniques used (e.g. critical incident analysis, concept mapping, and design storyboarding [19],[12]) will be presented. Feedback on the process itself will be discussed, along with an individual example of the use of the concept mapping technique in the creation of realistic scenarios for system design. Finally, recommendations for streamlining the techniques for use in other GIScience domains will be presented for consideration.