Information systems and the Internet : a problem-solving approach

Part I: The World of Information Systems. Introduction to Information Systems. How Business Firms Use Information Systems. Information Systems: Challenges and Opportunities. Part I Illustrated Case: Information Systems Help Seagram Stay on Top. Part II: Foundations of Information Technologies. Computer Processing Technology. Storage, Input and Output Technologies. Information Systems Software. Organising Information: Files and Databases. Telecommunications. Part II Illustrated Cases: What in the World Is the Internet? Part III: Problem Solving with Information Systems. Problem Analysis: Critical Thinking Skills. Designing Information System Solutions. Alternate Approaches to Information Systems Solutions. Safeguarding Information Systems. Part III Illustrated Cases: Automated Solutions with Computer-Aided Software Engineering (CASE). Part IV: Overview of Information Systems Applications. Basic Business Systems. Knowledge Work: Systems for Offices and Professional. Artificial Intelligence in Business. Management Support Systems. Part IV Illustrated Case: Reengineering Cigna with Technology. Appendix: Building Your Portfolio.