Presenting the un-presentable: how to display data for decision making

A concern with computer systems is how best to present onscreen data. This can be particularly problematic for large quantities of data and in contexts of organisational and managerial decision making. Another concern is how users can interact with, navigate and filter displayed data. These issues are encompassed by the usability of the user interface to information systems. With the ubiquity of computing resources in the 21 century, data are gathered by organisations in vast quantities, stored and queried for organisational ends. However there are questions regarding the usability of such data, and their value to managers faced with decisions at operational, tactical and strategic levels. Solutions to increase the usability of graphical user interfaces, to the display of information on computer screens, and to address the increased effort associated with the usage of large amounts of data need to be addressed. Where an information system uses and displays large amounts of data on computer screens, such as spreadsheet applications or databaseor web-based searches, there can be compromises in ease of use, usefulness, and perceptions towards the ‘friendliness’ of the data as workable and

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