Ontology and tool support for quality service management

Purpose – The purpose of this paper was to design ontology for describing semantic context‐aware quality services, and to present a new web management tool that provides a great flexibility and enables automatic semantic adaptation and customization of mobile client services.Design/methodology/approach – The tool is developed using ontology‐based approach. This ontology captures a shared conceptual schema common in the tourism domain and maintains semantic quality information in heterogeneous service providers for service model. The results of the tool will be compared to prior works from other quality and distributed based service selection methods for mobile‐based application.Findings – The tool support is based in the ontology Context‐aware Quality Semantic Web Service called (CxQWS). At the first step, services are defined as a set of semantic metadata, reflecting service requirements and QoS parameters. At the second step, services with a semantic contextual metadata are elaborated. Such a procedure ...

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