Requirements for a Knowledge Transfer Framework in the Field of Software Development Process Management for Executive Information Systems in the Telecommunications Industry

This paper presents the interview findings of the current situation in software development process management for Executive Information Systems (EIS) in the Thai telecommunications industry and identifies requisite requirements for a successful Knowledge Transfer (KT) framework that consists of two proposed components, which are frameworks themselves: the proposed Software Development Life Cycle (SDLC) maintenance framework and the proposed KT framework. The resulting frameworks are aimed at providing an improved way of software development process management to better achieve the high performance goals of successful software development.

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