Towards a Rigorous Evaluation of Explainability for Multivariate Time Series

Machine learning-based systems are rapidly gaining popularity and in-line with that there has been a huge research surge in the field of explainability to ensure that machine learning models are reliable, fair, and can be held liable for their decision-making process. Explainable Artificial Intelligence (XAI) methods are typically deployed to debug black-box machine learning models but in comparison to tabular, text, and image data, explainability in time series is still relatively unexplored. The aim of this study was to achieve and evaluate model agnostic explainability in a time series forecasting problem. This work focused on proving a solution for a digital consultancy company aiming to find a data-driven approach in order to understand the effect of their sales related activities on the sales deals closed. The solution involved framing the problem as a time series forecasting problem to predict the sales deals and the explainability was achieved using two novel model agnostic explainability techniques, Local explainable modelagnostic explanations (LIME) and Shapley additive explanations (SHAP) which were evaluated using human evaluation of explainability. The results clearly indicate that the explanations produced by LIME and SHAP greatly helped lay humans in understanding the predictions made by the machine learning model. The presented work can easily be extended to any time series forecasting or classification scenario for achieving explainability and evaluating the produced explanations.