THE STRATEGIC FACILITIES MANAGEMENT ORGANISATION IN HOUSING: IMPLICATIONS FOR SUSTAINABLE FACILITIES MANAGEMENT

Two houses in the same street can be built in the same year, they can look the same, and still they might provide very different support for sustainable living. This article points to the Strategic Facilities Management Organisation (SFMO) as the most important concept, to understand and manage implementation of sustainable facilities management in housing administration. The concept provides a frame for understanding the roles and relations of tenants, owners, administrators and operators. The paper is based on a Danish research project on environmentally sound building operation including literature studies, workshops, questionnaire and case studies. The article offers an analysis of the strengths and weaknesses of 3 different constellations of SFMO, reflecting 3 different types of ownership: Social housing, owner occupied/private coops and private rented. It is a contribution to the expanding literature on sustainable facilities management, where it fills a gap as it deals with housing and strategic FM. Intended readers are those interested in housing administration and especially the transition of existing housing into more sustainable housing. Intended readers include building owners, policy makers, building administrators and FM-providers and others interested in process management and sustainability.

[1]  Tove Malmqvist,et al.  Fastighetsförvaltning med miljöproblemen i fokus : om miljöstyrning och uppföljning av minskad miljöpåverkan i fastighetsförvaltande organisationer , 2004 .

[2]  Seppo Junnila,et al.  CUSTOMER REQUIREMENTS FOR SUSTAINABLE FACILITY SERVICES , 2006 .

[3]  Birgit Brunklaus,et al.  Organisational background to environmental impacts - Field study on housing management in Gothenburg , 2005 .

[4]  Barbara Austin,et al.  The Rise and Fall of Strategic Planning , 1994 .

[5]  Bo Jørgensen,et al.  Managing facilities in a Scandinavian manner: creating a research agenda , 2004 .

[6]  G. Blomé,et al.  Local housing administration models for large housing estates , 2010 .

[7]  Jesper Jespersen,et al.  En vej til flere og billigere energibesparelser: Evaluering af samtlige danske energispareaktiviteter , 2008 .

[8]  J. Jensen,et al.  Sustainability in the existing building stock: - the role of sustainable facilities management , 2005 .

[9]  Susanne Balslev Nielsen,et al.  Delivering Sustainable Facilities Management in Danish Housing Estates , 2009 .

[10]  E. Hui,et al.  Measuring customer satisfaction of FM service in housing sector: A structural equation model approach , 2010 .

[12]  Susanne Balslev Nielsen,et al.  Miljøstyret bygningsdrift i danske boligejendomme , 2008 .

[13]  Abbas Elmualim,et al.  The Practice of Sustainable Facilities Management: Design Sentiments and the Knowledge Chasm , 2009 .

[14]  Joseph H.K. Lai,et al.  Comparative evaluation of facility management services for housing estates , 2011 .