论文信息 - The measurement of maintenance function efficiency through financial KPIs

The measurement of maintenance function efficiency through financial KPIs

The measurement of the performance in the maintenance function has produced large sets of indicators that due to their nature and disparity in criteria and objectives have been grouped in different subsets lately, emphasizing the set of financial indicators. The generation of these indicators demands data collection of high reliability that is only made possible through a model of costs adapted to the special casuistry of the maintenance function, characterized by the occultism of these costs.

Uday Kumar | Aditya Parida | Diego Galar | David Baglee | Amparo Morant

[1] K. B. Hendricks,et al. Does Implementing an Effective TQM Program Actually Improve Operating Performance? Empirical Evidence from Firms That Have Won Quality Awards , 1997 .

[2] Timothy D. Arbulu,et al. Feasibility Study and Cost Benefit Analysis of Thin-Client Computer System Implementation Onboard United States Navy Ships , 2007 .

[3] Michael C. Fu,et al. Multi-Echelon Models for Repairable Items: A Review , 2005 .

[4] R. Kaplan,et al. The Balanced Scorecard: Translating Strategy into Action , 1996 .

[5] Gilson Brito Alves Lima,et al. Proposta de modelo para controle de custos de manutenção com enfoque na aplicação de indicadores balanceados , 2008 .

[6] Jesus M. de la Garza,et al. CONSEQUENTIAL EQUIPMENT COSTS ASSOCIATED WITH LACK OF AVAILABILITY AND DOWNTIME , 1990 .

[7] Winanda G Geerman. The Balanced Scorecard: Translating Strategy into Action , 2014 .

[8] Jonas Hansson. Total quality management - aspects of implementation and performance : investigations with a focus on small organisations , 2003 .