Advantages and disadvantages of electronic data interchange an industry perspective

Abstract This study is designed to explore, from discussions with experts, the perceived advantages and disadvantages of EDI. By identifying both, some conclusions may be drawn as to why EDI's growth is booming in some firms, while many companies refuse to implement it. Using the Delphi Technique, experts assisted us in gaining a greater understanding of the pro's and con's of EDI, and allowed us to identify the top ten associated with EDI's usage. The advantages complement common business strategies while the disadvantages identified common shortcomings.