Comfort characteristics of ladies' dress shoes

The objective of this study was to investigate the aspects that make footwear comfortable and also identify the characteristics of comfortable and uncomfortable shoes. Twenty Hong Kong Chinese females participated in the study. A one-on-one interview was conducted. The verbal responses were translated into statements and summarized as 73 characteristics. Footwear comfort and discomfort was found to embed positive and negative sensations respectively, especially in relation to tactile, visual, auditory and olfactory sensations. The important characteristics of comfortable shoes appear to be good fit, suitable heel height, no localized pressure under the ball of the foot, and attractive appearance. Shoes with poor fit in the forefoot region tend to be perceived as uncomfortable.