Web-Based Services Expected from Libraries: A Case Study of Management Institutes in Mumbai City

This paper discusses the library portals and the web-based library services expected at management institutes in Mumbai City, Maharashtra State, India. The article explores the availability of institute website, importance and extent of the library details hosted on the institute website. This survey reveals that the lack of interest of users in library website is because of the inadequate and static information being made available on it. This case study also reveals about the services users expect to access through the Internet at their convenience. Suggestions are provided at the end on how to make library portal more informative in order to attract more and more users.