Integrative Social Robotics Hands-on

In this paper, we discuss the development of robot use cases in an elderly care facility in the context of exploring the method ofIntegrative Social Robotics(ISR) when used on top of a user-centered design approach. Integrative Social Robotics is a new proposal for how to generate responsible, i.e. culturally and ethically sustainable, social robotics applications. Starting point for the discussion are the five principles that characterize an ISR approach, which are discussed in application to the three use cases for robot support in a Danish elderly care facility developed within thesmoothproject. The discussion by an interdisciplinary design team explores what attention to the five principles of ISR can offer for use case development. We report on the consequences of this short-time exposure to the basic ideas of ISR for use case development and discuss the value of approaching robot development from an ISR perspective.

[1]  Johanna Seibt,et al.  Integrative social robotics, value-driven design, and transdisciplinarity , 2020, Interaction Studies.

[2]  Jodi Forlizzi,et al.  Moving beyond user-centered design , 2018, Interactions.

[3]  L. Mondada.  Emergent focused interactions in public places: A systematic analysis of the multimodal achievement of a common interactional space , 2009 .

[4]  Johanna Seibt,et al.  Towards an Ontology of Simulated Social Interaction: Varieties of the “As If” for Robots and Humans , 2017 .

[5]  Matthias Scheutz,et al.  Beyond Moral Dilemmas: Exploring the Ethical Landscape in HRI , 2017, 2017 12th ACM/IEEE International Conference on Human-Robot Interaction (HRI.

[6]  Manfred Tscheligi,et al.  Looking Forward to a “Robotic Society”? , 2011, Int. J. Soc. Robotics.

[7]  H. H. Clark,et al.  Using uh and um in spontaneous speaking , 2002, Cognition.

[8]  Jodi Forlizzi,et al.  Personalization in HRI: A longitudinal field experiment , 2012, 2012 7th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[9]  Peter J. Kyberd,et al.  Bridging the gap between robotic technology and health care , 2014, Biomed. Signal Process. Control..

[10]  Jean E. Fox Tree,et al.  Interpreting Pauses and Ums at Turn Exchanges , 2002 .

[11]  Designing Robots for Care: Care Centered Value-Sensitive Design , 2012, Science and engineering ethics.

[12]  Francien Dechesne,et al.  Ethical requirements for reconfigurable sensor technology: a challenge for value sensitive design , 2013, Ethics and Information Technology.

[13]  Matthias Scheutz,et al.  Are we ready for sex robots? , 2016, 2016 11th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[14]  Bilge Mutlu,et al.  Robots in organizations: The role of workflow, social, and environmental factors in human-robot interaction , 2008, 2008 3rd ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[15]  Jennifer Robertson.  Robo sapiens japanicus: Robots, Gender, Family, and the Japanese Nation , 2017 .

[16]  Kerstin Fischer,et al.  Mindful tutors: Linguistic choice and action demonstration in speech to infants and a simulated robot , 2011 .

[17]  Matthias Rehm,et al.  Developing a New Brand of Culturally-Aware Personal Robots Based on Local Cultural Practices in the Danish Health Care System , 2018, 2018 IEEE/RSJ International Conference on Intelligent Robots and Systems (IROS).

[18]  Jeroen van den Hoven,et al.  E-democracy, E-Contestation and the Monitorial Citizen* , 2005, Ethics and Information Technology.

[19]  Jodi Forlizzi,et al.  How robotic products become social products: An ethnographic study of cleaning in the home , 2007, 2007 2nd ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[20]  Alan Borning,et al.  Value Sensitive Design and Information Systems , 2020, The Ethics of Information Technologies.

[21]  Antonis A. Argyros,et al.  Results of Field Trials with a Mobile Service Robot for Older Adults in 16 Private Households , 2019, ACM Transactions on Human-Robot Interaction.

[22]  Nancy J. Hirschmann,et al.  Moral Boundaries: A Political Argument for an Ethic of Care. By Joan Tronto. New York: Routledge, 1993. 242 pp. $173.00 (hardcover), $53.95 (paperback). , 2018, Politics & Gender.

[23]  Clifford Nass,et al.  Etiquette equality: exhibitions and expectations of computer politeness , 2004, CACM.

[24]  Johanna Seibt,et al.  Five Principles of Integrative Social Robotics , 2018, Robophilosophy/TRANSOR.

[25]  Cynthia Breazeal,et al.  Toward sociable robots , 2003, Robotics Auton. Syst..

[26]  Kerstin Fischer,et al.  Timing of multimodal robot behaviors during human-robot collaboration , 2017, 2017 26th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN).

[27]  Laurel D. Riek,et al.  Healthcare robotics , 2017, Commun. ACM.

[28]  Kerstin Fischer,et al.  Tutor Spotter: Proposing a Feature Set and Evaluating It in a Robotic System , 2011, International Journal of Social Robotics.

[29]  Volker Eisenlauer.  Facebook as a third author—(Semi-)automated participation framework in Social Network Sites , 2014 .

[30]  Kerstin Fischer,et al.  SMOOTH Robot: Design for a Novel Modular Welfare Robot , 2018, J. Intell. Robotic Syst..

[31]  Herbert A. Simon,et al.  The Sciences of the Artificial , 1970 .

[32]  Corina Yen,et al.  The Man Who Lied to His Laptop: What Machines Teach Us About Human Relationships , 2010 .

[33]  Sean Andrist,et al.  Rhetorical robots: Making robots more effective speakers using linguistic cues of expertise , 2013, 2013 8th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[34]  Batya Friedman,et al.  Value-sensitive design , 1996, INTR.

[35]  Sherry Turkle,et al.  Alone Together: Why We Expect More from Technology and Less from Each Other , 2011 .

[36]  EunJeong Cheon,et al.  Futuristic Autobiographies: Weaving Participant Narratives to Elicit Values around Robots , 2018, 2018 13th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[37]  Nick Grant.  It Gets Worse Before It Gets Better , 2017 .

[38]  Selma Sabanovic,et al.  Robots in Society, Society in Robots , 2010, Int. J. Soc. Robotics.

[39]  Karen Holtzblatt,et al.  Rapid Contextual Design: A How-To Guide to Key Techniques for User-Centered Design , 2004, UBIQ.

[40]  Cynthia Breazeal,et al.  Empathic concern and the effect of stories in human-robot interaction , 2015, 2015 24th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN).

[41]  Kerstin Fischer,et al.  Between legibility and contact: The role of gaze in robot approach , 2016, 2016 25th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN).

[42]  Aimee van Wynsberghe,et al.  Designing Robots for Care: Care Centered Value-Sensitive Design , 2013, Sci. Eng. Ethics.

[43]  Britta Wrede,et al.  The social robot ‘Flobi’: Key concepts of industrial design , 2010, 19th International Symposium in Robot and Human Interactive Communication.

[44]  Kerstin Fischer,et al.  Emotion Expression in HRI – When and Why , 2019, 2019 14th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[45]  Wan Ling Chang,et al.  Steps Toward Participatory Design of Social Robots: Mutual Learning with Older Adults with Depression , 2017, 2017 12th ACM/IEEE International Conference on Human-Robot Interaction (HRI.

[46]  Mateja Kovacic,et al.  Robo Sapiens Japanicus: Robots, Gender, Family, and the Japanese Nation , 2018 .

[47]  D. Collingridge.  The social control of technology , 1980 .

[48]  Takayuki Kanda,et al.  Will People Keep the Secret of a Humanoid Robot?— Psychological Intimacy in HRI , 2015, 2015 10th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[49]  Wan Ling Chang,et al.  Situated Analysis of Interactions between Cognitively Impaired Older Adults and the Therapeutic Robot PARO , 2013, ICSR.

[50]  Sean Andrist,et al.  Effects of Culture on the Credibility of Robot Speech: A Comparison between English and Arabic , 2015, 2015 10th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[51]  Lucas Beyer,et al.  The STRANDS Project: Long-Term Autonomy in Everyday Environments , 2016, IEEE Robotics Autom. Mag..

[52]  Robert Sparrow,et al.  In the hands of machines? The future of aged care , 2006, Minds and Machines.

[53]  Agnese Augello,et al.  Design for Values for Social Robot Architectures , 2018, Robophilosophy/TRANSOR.

[54]  E. Schegloff,et al.  A simplest systematics for the organization of turn-taking for conversation , 2015 .

[55]  Jürgen Pripfl,et al.  Lessons learned from the deployment of a long-term autonomous robot as companion in physical therapy for older adults with dementia a mixed methods study , 2016, 2016 11th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[56]  Antonis A. Argyros,et al.  Hobbit: Providing Fall Detection and Prevention for the Elderly in the Real World , 2018, J. Robotics.

[57]  N. Sharkey,et al.  Granny and the robots: ethical issues in robot care for the elderly , 2012, Ethics and Information Technology.

[58]  Niels van Berkel,et al.  The influence of approach speed and functional noise on users' perception of a robot , 2013, 2013 IEEE/RSJ International Conference on Intelligent Robots and Systems.

[59]  Wan Ling Chang,et al.  PARO robot affects diverse interaction modalities in group sensory therapy for older adults with dementia , 2013, 2013 IEEE 13th International Conference on Rehabilitation Robotics (ICORR).

[60]  Johanna Seibt.  "Integrative Social Robotics" - A New Method Paradigm to Solve the Description Problem And the Regulation Problem? , 2016, Robophilosophy/TRANSOR.

[61]  Barbara Thorand,et al.  Patterns of Multimorbidity in the Aged Population. Results from the KORA-Age Study , 2012, PloS one.

[62]  Kerstin Fischer,et al.  Interpersonal variation in understanding robots as social actors , 2011, 2011 6th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[63]  T. P. Hughes,et al.  The Social Construction of Technological Systems: New Directions in the Sociology and History of Technology , 1989 .

[64]  Lars Jensen,et al.  Effects of Contingent Robot Response to the Situatedness of Human-Robot Interactions , 2018 .

[65]  Maya Cakmak,et al.  Characterizing the Design Space of Rendered Robot Faces , 2018, 2018 13th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[66]  Bilge Mutlu,et al.  Modeling and Evaluating Narrative Gestures for Humanlike Robots , 2013, Robotics: Science and Systems.

[67]  Sean Andrist,et al.  Conversational Gaze Aversion for Humanlike Robots , 2014, 2014 9th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[68]  Susan R. Fussell,et al.  How people anthropomorphize robots , 2008, 2008 3rd ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[69]  Oliver Niebuhr,et al.  Influence of Robot Gender and Speaker Gender on Prosodic Entrainment in HRI , 2017 .

[70]  G. Jefferson.  Glossary of transcript symbols with an introduction , 2004 .

[71]  Siddhartha S. Srinivasa,et al.  Deliberate Delays During Robot-to-Human Handovers Improve Compliance With Gaze Communication , 2014, 2014 9th ACM/IEEE International Conference on Human-Robot Interaction (HRI).

[72]  Stephan Wensveen,et al.  Interaction frogger: a design framework to couple action and function through feedback and feedforward , 2004, DIS '04.

[73]  Justus H. Piater,et al.  It Gets Worse Before it Gets Better: Timing of Instructions in Close Human-Robot Collaboration , 2017, HRI.

[74]  Yvonne Rogers,et al.  Interaction Design: Beyond Human-Computer Interaction. Second Edition , 2007 .

[75]  Martin Hägele,et al.  Robotic home assistant Care-O-bot® 3 - product vision and innovation platform , 2009, 2009 IEEE Workshop on Advanced Robotics and its Social Impacts.