Development of a Preliminary Model for Evaluating Occupational Health and Safety Risk Management Maturity in Small and Medium-Sized Enterprises

Management of occupational health and safety (OHS) risks is a crucial component of any business. Numerous investigations have shown that work-related injuries and deaths occur disproportionately in small-to-medium-sized enterprises (SMEs) and that this is clearly due to deficient management of OHS risks. The main goal of this work is to develop a base of indicators suitable for evaluating OHS risk management maturity in industrial SMEs. A preliminary model is then proposed for this evaluation, based on a small number of relevant indicators selected from a careful bibliographic review. The work begins with a critical review of the literature and analysis of known concepts, methods, tools and models of measurement of risk analysis maturity in order to extract relevant indicators. The most suitable indicators are then grouped to form the basis of a preliminary model for evaluating OHS risk management maturity in the SME setting. Our findings will help managers of SMEs make sound decisions in their quest to improve the OHS performance of their businesses.

[1]  Peter Hasle,et al.  Managing safety in small and medium enterprises , 2015 .

[2]  Hans J. Pasman,et al.  Safety of the process industries in the 21st century: A changing need of process safety management for a changing industry , 2009 .

[3]  B. Gerhart,et al.  The Impact of Human Resource Management on Organizational Performance: Progress and Prospects , 1996 .

[4]  Kung-Jeng Wang,et al.  Competitive advantage analysis and strategy formulation of airport city development--The case of Taiwan , 2011 .

[5]  Theresa Holizki,et al.  Patterns of underlying causes of work-related traumatic fatalities - Comparison between small and larger companies in British Columbia , 2015 .

[6]  Clive Smallman,et al.  En route to a theory of benchmarking , 2009 .

[7]  Davide Aloini,et al.  TOWARDS A RISK-ORIENTED ERP CAPABILITY MATURITY MODEL (ERP-CMM) , 2011, MCIS 2011.

[8]  Mike Gregory,et al.  The use of maturity models/grids as a tool in assessing product development capability , 2002, IEEE International Engineering Management Conference.

[9]  José Célio Silveira Andrade,et al.  A safety culture maturity model for petrochemical companies in Brazil , 2010 .

[10]  Michael Lawrence Wynn.  Highlights of an industry benchmarking study: Health and safety excellence initiatives , 2008 .

[11]  Gregory H. Watson,et al.  Strategic Benchmarking: How to Rate Your Company's Performance against the World's Best , 1993 .

[12]  Kong Fah Tee.  Identifying critical performance indicators and suitable partners using a benchmarking template , 2015 .

[13]  James T. Reason,et al.  Managing the risks of organizational accidents , 1997 .

[14]  A. P. Gonçalves,et al.  Safety Culture Maturity and Risk Management Maturity in Industrial Organizations , 2012 .

[15]  Patrick T. W. Hudson,et al.  A framework for understanding the development of organisational safety culture , 2006 .

[16]  A. Ferchichi,et al.  CONTRIBUTION À L'INTEGRATION DES PROCESSUS METIER : APPLICATION A LA MISE EN PLACE D'UN REFERENTIEL QUALITE MULTI-VUES , 2008 .

[17]  Zhen Chen,et al.  Measuring the maturity of risk management in large-scale construction projects , 2013 .

[18]  P. Hudson,et al.  Applying the lessons of high risk industries to health care , 2003, Quality & safety in health care.

[19]  Jimmie Hinze,et al.  BENCHMARKING STUDIES ON CONSTRUCTION SAFETY MANAGEMENT IN CHINA , 2004 .

[20]  Patrick X.W. Zou,et al.  Understanding and Improving Your Risk Management Capability: Assessment Model for Construction Organizations , 2010 .

[21]  Roy Wendler,et al.  The maturity of maturity model research: A systematic mapping study , 2012, Inf. Softw. Technol..

[22]  I. J. Cienfuegos Spikin,et al.  Developing a risk management maturity model: a comprehensive risk maturity model for Dutch municipalities , 2013 .

[23]  M. Zairi,et al.  Working Paper Series Understanding the Essentials of Total Quality Management : A Best Practice Approach – Part 2 , 2003 .

[24]  Snorre Sklet,et al.  Safety climate and hydrocarbon leaks: An empirical contribution to the leading-lagging indicator discussion , 2011 .

[25]  Kirsten Olsen,et al.  Utilising the characteristics of small enterprises to assist in managing hazardous substances in the workplace , 2011 .

[26]  Daniel Podgórski,et al.  Measuring operational performance of OSH management system ??? A demonstration of AHP-based selection of leading key performance indicators , 2015 .

[27]  James T. Reason,et al.  Safety paradoxes and safety culture , 2000 .

[28]  Nathalie Greenan,et al.  Les changements organisationnels, l'informatisation des entreprises et le travail des salariés , 2006 .

[29]  Hokey Min,et al.  Cross‐cultural competitive benchmarking of fast‐food restaurant services , 2013 .

[30]  Lise Desmarais,et al.  Améliorer la performance en SST : les résultats vs les prédicteurs , 2005 .

[31]  Qian Liu,et al.  Prospective safety performance evaluation on construction sites. , 2015, Accident; analysis and prevention.

[32]  Hasse Nordlöf,et al.  Safety culture and reasons for risk-taking at a large steel-manufacturing company : Investigating the worker perspective , 2015 .

[33]  Philip James,et al.  Influences on Small-Firm Compliance-Related Behaviour: The Case of Workplace Health and Safety , 2006 .

[34]  Esteban Lafuente,et al.  An assessment of the OHSAS 18001 certification process: Objective drivers and consequences on safety performance and labour productivity , 2013 .

[35]  Janice Mayer,et al.  A model to assess the maturity level of the Risk Management process in information security , 2009, 2009 IFIP/IEEE International Symposium on Integrated Network Management-Workshops.

[36]  Piia Tint,et al.  Practical tool and procedure for workplace risk assessment: Evidence from SMEs in Estonia , 2015 .

[37]  Anju Singh,et al.  Safety Management Practices in Small and Medium Enterprises in India , 2014, Safety and health at work.

[38]  Shamsul Sahibuddin,et al.  Combining ITIL, COBIT and ISO/IEC 27002 in Order to Design a Comprehensive IT Framework in Organizations , 2008, 2008 Second Asia International Conference on Modelling & Simulation (AMS).

[40]  Romain Deguil,et al.  Mapping entre un référentiel d’exigences et un modèle de maturité : application à l’industrie pharmaceutique , 2008 .

[41]  Jean-Luc Wybo,et al.  The case for research into the zero accident vision , 2013 .

[42]  V. Lynn Meek,et al.  Performance indicators for assessing and benchmarking research capacities in univerisites , 2005 .

[43]  K T Yeo,et al.  Risk management capability maturity model for complex product systems (CoPS) projects , 2009, Syst. Eng..

[44]  Jon Espen Skogdalen,et al.  Combining precursor incidents investigations and QRA in oil and gas industry , 2012, Reliab. Eng. Syst. Saf..

[45]  W. Sghaier,et al.  [Global risk management]. , 2015, Transfusion clinique et biologique : journal de la Societe francaise de transfusion sanguine.

[46]  Kari Skarholt,et al.  The role of standardization in safety management – A case study of a major oil & gas company , 2012 .

[47]  Chris Argyris,et al.  Savoir pour agir : surmonter les obstacles à l'apprentissage organisationnel , 1995 .

[48]  Kilkon Ko,et al.  Small Businesses and Workplace Fatality Risk: An Exploratory Analysis , 2006 .

[49]  R. Dorf,et al.  The Balanced Scorecard: Translating Strategy Into Action , 1997, Proceedings of the IEEE.

[50]  Mohamed Zairi,et al.  Benchmarking: The Best Tool for Measuring Competitiveness , 1994 .

[51]  Andrew Hale,et al.  Why safety performance indicators , 2009 .

[52]  Damien Euzénat,et al.  Les changements d’organisation du travail dans les entreprises: quelles conséquences sur les accidents du travail des salariés ? , 2016 .

[53]  Pablo Arocena,et al.  The Impact of Prevention Measures and Organisational Factors on Occupational Injuries , 2008 .

[54]  C. Zawadzki,et al.  L’introduction du contrôle de gestion en PME : Étude d’un cas de structuration tardive de la gestion d’une entreprise familiale en forte croissance , 2007 .

[55]  Mark Fleming.  Safety culture maturity model Prepared by The Keil Centre for the Health and Safety Executive OFFSHORE TECHNOLOGY REPORT 2000 / 049 , 2000 .

[56]  E. Cagno,et al.  Barriers to OHS interventions in Small and Medium-sized Enterprises , 2015 .

[57]  Melanie Older Gray,et al.  The use and effectiveness of benchmarking in SMEs , 2001 .

[58]  Valerio Cozzani,et al.  Assessment and comparison of two early warning indicator methods in the perspective of prevention of atypical accident scenarios , 2012, Reliab. Eng. Syst. Saf..