The cubicle deconstructed: Simple visual enclosure improves perseverance

Abstract The design of an office can affect productivity and work performance. Though social distraction (acoustic and visual distractions from other co-workers) certainly impacts performance, the effects of the spatial characteristics of the office environment per se are less known. We tested visual enclosure by simply adding a cubicle partition around a desk, and show in two studies that even this minor change improves perseverance, a central function underlying many job tasks. A third study suggests that this effect is likely caused by adjusting the allocation of mental effort depending on the environment, with larger spaces requiring a greater effort allocation. These findings suggest that environmental characteristics affect human performance by influencing the effort allocated to various tasks (effort allocation hypothesis) rather than by activating concepts related to enclosure (semantic priming). Overall, we suggest that visual enclosure in itself could be beneficial in tasks requiring perseverance.

[1]  B. Newell,et al.  Priming Intelligent Behavior: An Elusive Phenomenon , 2013, PloS one.

[2]  Theresa J. B. Kline,et al.  Traditional versus Open Office Design , 2002 .

[3]  J. Greeno Gibson's affordances. , 1994, Psychological review.

[4]  Esther S. Battle,et al.  Motivational determinants of academic competence. , 1966 .

[5]  George I. Christopoulos,et al.  Neural Correlates of Value, Risk, and Risk Aversion Contributing to Decision Making under Risk , 2009, The Journal of Neuroscience.

[6]  Josip Car,et al.  Review of the potential health effects of light and environmental exposures in underground workplaces , 2019, Tunnelling and Underground Space Technology.

[7]  Alberto Abadie Bootstrap Tests for Distributional Treatment Effects in Instrumental Variable Models , 2002 .

[8]  Craig Knight,et al.  The relative merits of lean, enriched, and empowered offices: an experimental examination of the impact of workspace management strategies on well-being and productivity. , 2010, Journal of experimental psychology. Applied.

[9]  S. Hart,et al.  Development of NASA-TLX (Task Load Index): Results of Empirical and Theoretical Research , 1988 .

[10]  E. Higgins,et al.  The Ecology of Automaticity , 2010, Psychological science.

[11]  N. Feather,et al.  Effects of prior success and failure on expectations of success and subsequent performance. , 1966, Journal of personality and social psychology.

[12]  Bettina Renner,et al.  Environmental effects on cognition and decision making of knowledge workers , 2017 .

[13]  Jennifer A. Veitch,et al.  Office noise and illumination effects on reading comprehension , 1990 .

[14]  Rui Zhu,et al.  The Influence of Ceiling Height: The Effect of Priming on the Type of Processing That People Use , 2007 .

[15]  R. Hockey The Psychology of Fatigue: Work, Effort and Control , 2013 .

[16]  J. Brehm,et al.  The intensity of motivation. , 1989, Annual review of psychology.

[17]  Yang Geng,et al.  The impact of thermal environment on occupant IEQ perception and productivity , 2017 .

[18]  R Core Team,et al.  R: A language and environment for statistical computing. , 2014 .

[19]  N. Feather,et al.  The study of persistence. , 1962, Psychological bulletin.

[20]  Derek D. Reed,et al.  Temporal discounting predicts student responsiveness to exchange delays in a classroom token system. , 2011, Journal of applied behavior analysis.

[21]  Barry P. Haynes,et al.  Workplace productivity and office type: An evaluation of office occupier differences based on age and gender , 2017 .

[22]  Joseph G. Allen,et al.  Associations of Cognitive Function Scores with Carbon Dioxide, Ventilation, and Volatile Organic Compound Exposures in Office Workers: A Controlled Exposure Study of Green and Conventional Office Environments , 2015, Environmental health perspectives.

[23]  J. Vischer The effects of the physical environment on job performance : Towards a theoretical model of workspace stress , 2007 .

[24]  J. Gibson The Ecological Approach to Visual Perception , 1979 .

[25]  Cameron Anderson,et al.  The experience of power: examining the effects of power on approach and inhibition tendencies. , 2002, Journal of personality and social psychology.

[26]  N. Feather,et al.  The relationship of persistence at a task to expectation of success and achievement related motives. , 1961, Journal of abnormal and social psychology.

[27]  Robert W. Matthews,et al.  When Density Affects Task Performance , 1980 .

[28]  Hock Soon Seah,et al.  Assessing the Suitability of Virtual Reality for Psychological Testing , 2019, Psychological assessment.

[29]  G. Newsham,et al.  Windows, view, and office characteristics predict physical and psychological discomfort , 2010 .

[30]  B. Moore,et al.  Effects of personal causation and perceived control on responses to an aversive environment: The more control, the better , 1977 .

[31]  Peter J. Clough,et al.  Separating the effects of task load and task motivation on the effort–fatigue relationship , 2015 .

[32]  Richard de Dear,et al.  Workspace satisfaction: The privacy-communication trade-off in open-plan offices - eScholarship , 2013 .

[33]  M. Loeb,et al.  Influence of Noise Characteristics on Behavioral Aftereffects 1 , 1980, Human factors.

[34]  D. Kahneman,et al.  Attention and Effort , 1973 .

[35]  E Tulving,et al.  Priming and human memory systems. , 1990, Science.

[36]  Harry Heft,et al.  Places: Widening the Scope of an Ecological Approach to Perception–Action With an Emphasis on Child Development , 2018 .

[37]  Jacqueline C. Vischer,et al.  Towards a user-centred theory of the built environment , 2008 .

[38]  K C S Kwok,et al.  A longitudinal investigation of work environment stressors on the performance and wellbeing of office workers. , 2016, Applied ergonomics.

[39]  D P Wyon,et al.  The effects of indoor air quality on performance and productivity. , 2004, Indoor air.

[40]  Karen A. Jehn,et al.  Understanding the physical environment of work and employee behavior: An affective events perspective , 2014 .

[41]  V. Hongisto,et al.  Benefits of quiet workspaces in open-plan offices--Evidence from two office relocations. , 2018 .

[42]  G. Clausen,et al.  The effects of moderate heat stress and open-plan office noise distraction on SBS symptoms and on the performance of office work. , 2004, Indoor air.

[43]  R. Baumeister,et al.  Ego depletion: is the active self a limited resource? , 1998, Journal of personality and social psychology.

[44]  Ning Ma,et al.  Effects of Illuminance and Correlated Color Temperature on Daytime Cognitive Performance, Subjective Mood, and Alertness in Healthy Adults , 2019 .

[45]  N. Liberman,et al.  Regulatory focus effects on discounting over uncertainty for losses vs. gains , 2008 .

[46]  R. Dhar,et al.  Trade-Offs and Depletion in Choice , 2010 .

[47]  Simone Schnall,et al.  The influence of social power on weight perception. , 2014, Journal of experimental psychology. General.

[48]  F. Massey The Kolmogorov-Smirnov Test for Goodness of Fit , 1951 .

[49]  J. Geoffrey Rawlinson,et al.  Creative thinking and brainstorming , 1981 .

[50]  Bernd Streitberg,et al.  On Tests That Are Uniformly More Powerful Than the Wilcoxon-Mann-Whitney Test , 1990 .

[51]  Chee Kiong Soh,et al.  Working in underground spaces: Architectural parameters, perceptions and thermal comfort measurements , 2018 .

[52]  Angela L. Duckworth,et al.  An opportunity cost model of subjective effort and task performance. , 2013, The Behavioral and brain sciences.

[53]  Russell G. Geen Effects of being observed on persistence at an insoluble task. , 1981 .

[54]  Ronald A. Rensink,et al.  TO SEE OR NOT TO SEE: The Need for Attention to Perceive Changes in Scenes , 1997 .

[55]  Reid D Landes,et al.  Temporal and probability discounting by cigarette smokers following acute smoking abstinence. , 2012, Nicotine & tobacco research : official journal of the Society for Research on Nicotine and Tobacco.

[56]  Christopher D. Wickens,et al.  Action-specific effects in perception and their potential applications , 2016 .

[57]  Hannu Koskela,et al.  Refurbishment of an open-plan office – Environmental and job satisfaction , 2016 .

[58]  N. W. Galwey,et al.  Introduction to mixed modelling , 2006 .

[59]  Mihaly Csikszentmihalyi,et al.  The Systems Model of Creativity , 2014 .

[60]  D. Proffitt Embodied Perception and the Economy of Action , 2006, Perspectives on psychological science : a journal of the Association for Psychological Science.

[61]  Chris W. Clegg,et al.  The Physical Environment of the Office: Contemporary and Emerging Issues , 2011 .

[62]  Timothy J. Nokes-Malach,et al.  Situative Creativity: Larger Physical Spaces Facilitate Thinking of Novel Uses for Everyday Objects , 2016, J. Probl. Solving.

[63]  Noelle M. Nelson,et al.  Making choices impairs subsequent self-control: a limited-resource account of decision making, self-regulation, and active initiative. , 2008, Journal of personality and social psychology.

[64]  Alexandre Zénon,et al.  Cognitive task avoidance correlates with fatigue-induced performance decrement but not with subjective fatigue , 2019, Neuropsychologia.

[65]  D. Bauer Constructing Confidence Sets Using Rank Statistics , 1972 .

[66]  Fiona Earle,et al.  The construct of psychological fatigue : a psychometric and experimental analysis , 2004 .

[67]  Jim Blascovich,et al.  On knowing when to quit: Task failure, self‐esteem, advice, and nonproductive persistence , 1984 .

[68]  Grete Grindal Patil,et al.  Psychological Benefits of Indoor Plants in Workplaces: Putting Experimental Results into Context , 2007 .

[69]  Erik Wästlund,et al.  The relationship between office type and job satisfaction: Testing a multiple mediation model through ease of interaction and well-being. , 2018, Scandinavian journal of work, environment & health.

[70]  D. Proffitt,et al.  Visual-motor recalibration in geographical slant perception. , 1999, Journal of experimental psychology. Human perception and performance.

[71]  Charles A. Holt,et al.  Risk Aversion and Incentive Effects , 2002 .

[72]  J. Witt Action’s Effect on Perception , 2011 .

[73]  T. Hartig,et al.  The psychological benefits of indoor plants: A critical review of the experimental literature , 2009 .

[74]  Yitzhak Fried,et al.  Employee reactions to workspace characteristics. , 1987 .

[75]  J. Henderson,et al.  Change detection in the flicker paradigm: The role of fixation position within the scene , 2001, Memory & cognition.

[76]  Christina Bodin Danielsson,et al.  Difference in satisfaction with office environment among employees in different office types , 2006 .

[77]  Rik Pieters,et al.  The Get Ready Mind-Set: How Gearing Up for Later Impacts Effort Allocation Now , 2010 .

[78]  Eric Sundstrom,et al.  Work Places: The Psychology of the Physical Environment in Offices and Factories , 1986 .

[79]  Kara Freihoefer,et al.  The impact of interior design on visual discomfort reduction: A field study integrating lighting environments with POE survey , 2018, Building and Environment.

[80]  Semiha Ergan,et al.  Towards quantifying human experience in the built environment: A crowdsourcing based experiment to identify influential architectural design features , 2018, Journal of Building Engineering.

[81]  A Ben-Zeev,et al.  J. J. Gibson and the ecological approach to perception. , 1981, Studies in history and philosophy of science.