Error Management Climate and Job Stress in Project-Based Organizations: An Empirical Evidence from Pakistani Aircraft Manufacturing Industry

Drawing on the JD-R model, this study examines the influence of error management climate (EMC) on the job stress of frontline aeronautical employees. It also analyzes the moderating role of psychological capital (PsyCap) dimensions (i.e., hope, optimism, self-efficacy, and resilience) for the relationship between error management climate and job stress. The data was collected from 208 individuals through a questionnaire survey and was analyzed using a partial least squares structural equation modeling (PLS-SEM) approach. The results revealed that employees’ perceptions of error management climate have a significant negative impact on job stress. PsyCap optimism and PsyCap self-efficacy were found to have a negative moderating influence on the relationship between EMC and job stress. The other two dimensions of hope and resilience were found to have a moderating influence in the same direction as expected, but not at statistically significant levels. The findings of this study provide a unique perspective in realizing the part national and organizational cultures could play in either enhancing or attenuating the influence of an individual’s psychological resources such as psychological capital.

[1]  Pier Davide Ciampa,et al.  AGILE Paradigm: The next generation collaborative MDO for the development of aeronautical systems , 2020 .

[2]  A. Chan,et al.  Adjusting work conditions to meet the declined health and functional capacity of older construction workers in Hong Kong , 2020 .

[3]  Asuka Komiya,et al.  What Makes Employees’ Work So Stressful? Effects of Vertical Leadership and Horizontal Management on Employees’ Stress , 2020, Frontiers in Psychology.

[4]  Koon Vui-Yee,et al.  When does ostracism lead to turnover intention? The moderated mediation model of job stress and job autonomy , 2019 .

[5]  L. G. Trabasso,et al.  Design for Automation within the aeronautical domain , 2019, Journal of the Brazilian Society of Mechanical Sciences and Engineering.

[6]  Rui Melício,et al.  Stress, Pressure and Fatigue on Aircraft Maintenance Personal , 2019, International Review of Aerospace Engineering (IREASE).

[7]  J. Busser,et al.  Impact of service climate and psychological capital on employee engagement: The role of organizational hierarchy , 2018, International Journal of Hospitality Management.

[8]  Chi-Min Wu,et al.  Collective psychological capital: Linking shared leadership, organizational commitment, and creativity , 2018, International Journal of Hospitality Management.

[9]  Nini Xia,et al.  How safety-related stress affects workers’ safety behavior: The moderating role of psychological capital , 2018 .

[10]  Cong Liu,et al.  Stressors and Stressor Appraisals: the Moderating Effect of Task Efficacy , 2018 .

[11]  S. Ashford,et al.  Job Insecurity and the Changing Workplace: Recent Developments and the Future Trends in Job Insecurity Research , 2018 .

[12]  W. Schaufeli.  Applying the Job Demands-Resources model : A ‘how to’ guide to measuring and tackling work engagement and burnout , 2017 .

[13]  Long Ye,et al.  Work-family conflict and safety participation of high-speed railway drivers: Job satisfaction as a mediator. , 2016, Accident; analysis and prevention.

[14]  R Samanmali,et al.  MANAGING OCCUPATIONAL STRESS OF PROFESSIONALS IN LARGE CONSTRUCTION PROJECTS IN SRI LANKA , 2016 .

[15]  Sidney Dekker,et al.  ‘Just culture:’ Improving safety by achieving substantive, procedural and restorative justice , 2016 .

[16]  Priyanko Guchait,et al.  Error management culture: impact on cohesion, stress, and turnover intentions , 2016 .

[17]  E. George,et al.  Job related stress and job satisfaction: a comparative study among bank employees , 2015 .

[18]  Muhammad Abbas,et al.  Combined Effects of Perceived Politics and Psychological Capital on Job Satisfaction, Turnover Intentions, and Performance , 2014 .

[19]  Paul Bowen,et al.  Occupational stress and job demand, control and support factors among construction project consultants , 2014 .

[20]  Priyanko Guchait,et al.  Perceived supervisor and co-worker support for error management: Impact on perceived psychological safety and service recovery performance , 2014 .

[21]  Marko Sarstedt,et al.  Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research , 2014 .

[22]  Quanquan Zheng,et al.  Psychological Capital , 2014 .

[23]  Tristan W. Casey,et al.  The role of effective error management practices in increasing miners’ safety performance , 2013 .

[24]  K. Cheeseman,et al.  The Impact of Correctional Officer Perceptions of Inmates on Job Stress , 2013 .

[25]  N. Hing,et al.  Employee Stress and Stressors in Gambling and Hospitality Workplaces , 2013 .

[26]  Marko Sarstedt,et al.  An assessment of the use of partial least squares structural equation modeling in marketing research , 2012 .

[27]  Mei-yung Leung,et al.  Preventing construction worker injury incidents through the management of personal stress and organizational stressors. , 2012, Accident; analysis and prevention.

[28]  Fred Luthans,et al.  Meta-Analysis of the Impact of Positive Psychological Capital on Employee Attitudes, Behaviors, and Performance. , 2011 .

[29]  Marko Sarstedt,et al.  PLS-SEM: Indeed a Silver Bullet , 2011 .

[30]  Fred Luthans,et al.  Relationship between positive psychological capital and creative performance , 2011 .

[31]  Sui Pheng Low,et al.  Work–family conflicts experienced by project managers in the Chinese construction industry , 2011 .

[32]  John Rosecrance,et al.  The effects of error management climate and safety communication on safety: a multi-level study. , 2010, Accident; analysis and prevention.

[33]  A. Drory,et al.  Organizational politics and human resource management: A typology and the Israeli experience , 2010 .

[34]  Eean R. Crawford,et al.  Linking job demands and resources to employee engagement and burnout: a theoretical extension and meta-analytic test. , 2010, The Journal of applied psychology.

[35]  A. Rego,et al.  Psychological capital and performance of Portuguese civil servants: exploring neutralizers in the context of an appraisal system , 2010 .

[36]  Kenneth J. Harris,et al.  Core self-evaluations and job performance: the role of the perceived work environment. , 2009, The Journal of applied psychology.

[37]  M. Gallagher,et al.  Positive expectancies and mental health: Identifying the unique contributions of hope and optimism , 2009 .

[38]  Martina Huemann,et al.  Human resource management in the project-oriented organization: Employee well-being and ethical treatment , 2008 .

[39]  James B. Avey,et al.  Can Positive Employees Help Positive Organizational Change? Impact of Psychological Capital and Emotions on Relevant Attitudes and Behaviors , 2008 .

[40]  F. Luthans,et al.  Positive Organizational Behavior in the Workplace , 2007 .

[41]  James B. Avey,et al.  POSITIVE PSYCHOLOGICAL CAPITAL: MEASUREMENT AND RELATIONSHIP WITH PERFORMANCE AND SATISFACTION , 2007 .

[42]  A. Bakker,et al.  The job demands-resources model : state of the art , 2007 .

[43]  C. Samuel Craig,et al.  Collaborative and Iterative Translation: An Alternative Approach to Back Translation , 2007 .

[44]  M. Frese,et al.  Organizational error management culture and its impact on performance: a two-study replication. , 2005, The Journal of applied psychology.

[45]  Willem Verbeke,et al.  Using the job demands‐resources model to predict burnout and performance , 2004 .

[46]  M. Steinhardt,et al.  The Relationship between Hardiness, Supervisor Support, Group Cohesion, and Job Stress as Predictors of Job Satisfaction , 2003, American journal of health promotion : AJHP.

[47]  J. Poon,et al.  Situational antecedents and outcomes of organizational politics perceptions , 2003 .

[48]  F. Luthans.  The need for and meaning of positive organizational behavior , 2002 .

[49]  Michael J. Burke,et al.  GENERAL SAFETY PERFORMANCE: A TEST OF A GROUNDED THEORETICAL MODEL , 2002 .

[50]  Eran Vigoda,et al.  Reactions to Organizational Politics: A Cross-Cultural Examination in Israel and Britain , 2001 .

[51]  A. Bakker,et al.  The job demands-resources model of burnout. , 2001, The Journal of applied psychology.

[52]  P. Perrewé,et al.  Organizational Politics, Perceived Control, and Work Outcomes: Boundary Conditions on the Effects of Politics1 , 2001 .

[53]  D. Allen,et al.  Job performance and turnover : a review and integrative multi-route model , 1999 .

[54]  V. Baba,et al.  Shiftwork and department‐type related to job stress, work attitudes and behavioral intentions: A study of nurses , 1992 .

[55]  Amos Drory,et al.  Political behavior in organizations—A cross-cultural comparison , 1988 .

[56]  T. DeCotiis,et al.  Organizational Determinants of Job Stress , 1983 .

[57]  Hans Georg Gemünden,et al.  The project-oriented organization and its contribution to innovation , 2018 .

[58]  M. Sarstedt,et al.  A new criterion for assessing discriminant validity in variance-based structural equation modeling , 2015 .

[59]  Dianne Gardner,et al.  Examining the Influence of Error Climate on Aviation Maintenance Performance – ERRATUM , 2014 .

[60]  J. Halbesleben.  "“Sources of social support and burnout: A meta-analytic test of the conservation of resources model”: Correction. , 2011 .

[61]  D. Hofmann,et al.  Safety at work: a meta-analytic investigation of the link between job demands, job resources, burnout, engagement, and safety outcomes. , 2011, The Journal of applied psychology.

[62]  J. Carifio,et al.  Construct validities and the empirical relationships between optimism, hope, self-efficacy, and locus of control. , 2002, Work.

[63]  Jacob Cohen.  QUANTITATIVE METHODS IN PSYCHOLOGY A Power Primer , 1992 .