Project characteristics, project management software utilization and project performance: An impact analysis based on real project data

Project management software packages are increasingly used by companies. These tools require a substantial financial investment, hence the importance of identifying the real contribution of project management software packages to the realization of projects. However, studies on the impacts of software packages on the performance of engineering project management are rare and mostly based on perceptions. The objective of this study is to investigate, from real project data, the level of utilization of a project management software package, developed by an engineering construction firm recognized internationally, and its link with project performance and project characteristics. Results stemming from non-parametric tests and correlation analyses show that the level of use of the software, and some of its subsystems, appears to be linked to project performance. Project duration also seems to be the most critical project characteristic.

[1]  Sakgasit Ramingwong,et al.  A Survey on Mum Effect and Its Influencing Factors , 2013 .

[2]  Quiet , but only in class : reviewing the in-class participation of Asian students , 2005 .

[3]  T. C. Powell,et al.  Information technology as competitive advantage: the role of human , 1997 .

[4]  Louis A. Lefebvre,et al.  Global strategic benchmarking, critical capabilities and performance of aerospace subcontractors , 1998 .

[5]  Robert M. Mason,et al.  Strategic information systems: use of information technology in a learning organization , 1993, [1993] Proceedings of the Twenty-sixth Hawaii International Conference on System Sciences.

[6]  Zahir Irani,et al.  An exploratory study of information technology evaluation and benefits management practices of SMEs in the construction industry , 2004, Inf. Manag..

[7]  Mark Keil,et al.  'Why didn't somebody tell me?': climate, information asymmetry, and bad news about troubled projects , 2004, DATB.

[8]  Xiaotang Cheng,et al.  Asian Students' Reticence Revisited. , 2000 .

[9]  David Bryde,et al.  Project Management Priorities and the Link with Performance Management Systems , 2007 .

[10]  Eric Overby,et al.  Enterprise agility and the enabling role of information technology , 2006, Eur. J. Inf. Syst..

[11]  S. M. Kinsella Activity-Based Costing: Does it Warrant Inclusion in a Guide to the Project Management Body of Knowledge (PMBOK® Guide)? , 2002 .

[12]  B. Reich,et al.  Extracting Value From Information Technologies , 2009 .

[13]  Nicholas Argyres,et al.  The Impact of Information Technology on Coordination: Evidence From the B-2 , 1999 .

[14]  Fábio Levy Siqueira,et al.  A Software Factory for Education in Software Engineering , 2008, 2008 21st Conference on Software Engineering Education and Training.

[15]  William Littlewood,et al.  Why do many students appear reluctant to participate in classroom learning discourse , 1997 .

[16]  ‘Loss of Face’ in Australian Classrooms , 1999 .

[17]  Shu Lin,et al.  Project Performance and the Enabling Role of Information Technology: An Exploratory Study on the Role of Alignment , 2007, Manuf. Serv. Oper. Manag..

[18]  Jack Greenfield,et al.  Software factories: assembling applications with patterns, models, frameworks and tools , 2004, OOPSLA '03.

[19]  Mark J. Clayton,et al.  The impact of information technology in design and construction: the owner's perspective , 1998 .

[20]  Marshall Van Alstyne,et al.  Why Information Should Influence Productivity , 2004 .

[21]  Marjolein C.J. Caniëls,et al.  The effects of Project Management Information Systems on decision making in a multi project environment , 2012 .

[22]  Oana Velcu,et al.  Exploring the effects of ERP systems on organizational performance: Evidence from Finnish companies , 2007, Ind. Manag. Data Syst..

[23]  Pierre-Majorique Léger,et al.  Interorganizational IT investments and the value upstream relational capital , 2010 .

[24]  Amrik S Sohal,et al.  The role and impact of information technology in Australian business , 1998, J. Inf. Technol..

[25]  A. S. M. Sajeev,et al.  Offshore outsourcing: the risk of keeping mum , 2007, CACM.

[26]  R. Kaplan,et al.  Using the balanced scorecard as a strategic management system , 1996 .

[27]  N. Venkatraman,et al.  Environment--strategy coalignment: an empirical test of its performance implications , 2011 .

[28]  W. Marsden I and J , 2012 .

[29]  R. Kaplan,et al.  The balanced scorecard--measures that drive performance. , 2015, Harvard business review.

[30]  E. Brynjolfsson,et al.  Beyond Computation: Information Technology, Organizational Transformation and Business Performance , 2000 .

[31]  Yva Doually,et al.  Information Technology , 1997, IFIP Advances in Information and Communication Technology.

[32]  A. Esterman The Likert Scale , 2003 .

[33]  Erik Brynjolfsson,et al.  Does Information Technology Lead to Smaller Firms , 2011 .

[34]  G. Hamilton,et al.  Coordination: Evidence from the B-2 "Stealth " Bomber , 2008 .

[35]  Louis Raymond,et al.  Project management information systems: An empirical study of their impact on project managers and project success , 2008 .

[36]  Wulong Gu,et al.  The Effect of Organizational Innovation and Information Technology on Firm Performance , 2004 .

[37]  Rubén Peredo Valderrama,et al.  An Approach toward a Software Factory for the Development of Educational Materials under the Paradigm of WBE , 2011 .

[38]  G. Hofstede,et al.  Cultures and Organizations: Software of the Mind , 1991 .

[39]  Matti Husu Software Factories , 2006 .

[40]  Shailendra C. Palvia,et al.  Improvement in Operational Efficiency Due to ERP Systems Implementation: Truth or Myth? , 2006, Inf. Resour. Manag. J..

[41]  Alan Forster,et al.  Measuring performance , 2010, Canadian Medical Association Journal.

[42]  Alan W. Brown,et al.  Practical Experiences with Software Factory Approaches in Enterprise Software Delivery , 2011, ICSEA 2011.

[43]  Shari Lawrence Pfleeger,et al.  Software Metrics : A Rigorous and Practical Approach , 1998 .

[44]  A. S. M. Sajeev,et al.  A Multidimensional Model for Mum Effect in Offshore Outsourcing , 2008, 2008 2nd IFIP/IEEE International Symposium on Theoretical Aspects of Software Engineering.

[45]  Jun Liu,et al.  Asian Students' Classroom Communication Patterns in U.S. Universities: An Emic Perspective , 2001 .

[46]  Effy Oz,et al.  When professional standards are lax: the CONFIRM failure and its lessons , 1994, CACM.

[47]  Peter E.D. Love,et al.  Industry-centric benchmarking of information technology benefits, costs and risks for small-to-medium sized enterprises in construction , 2004 .

[48]  Dirk Draheim On the Design of IT Key Performance Indicators , 2011, 2011 22nd International Workshop on Database and Expert Systems Applications.

[49]  Scorecard and KPIs for monitoring software factories effectiveness in the financial sector , 2013 .

[50]  ISO / IEC 25010 : 2011 Systems and software engineering — Systems and software Quality Requirements and Evaluation ( SQuaRE ) — System and software quality models , 2013 .

[51]  Mark Keil,et al.  Overcoming the Mum Effect in IT Project Reporting: Impacts of Fault Responsibility and Time Urgency , 2008, J. Assoc. Inf. Syst..

[52]  Gareth R. Jones,et al.  The role of information technology in the organization: a review, model, and assessment , 2001 .

[53]  Mary C. Jones,et al.  ERP Usage in Practice: An Empirical Investigation , 2006, Inf. Resour. Manag. J..

[54]  Erik Brynjolfsson,et al.  Information Technology and Productivity: A Review of the Literature , 1996, Adv. Comput..

[55]  Albert Pilot,et al.  Cooperative learning vs Confucian heritage culture's collectivism: confrontation to reveal some cultural conflicts and mismatch , 2005 .

[56]  A. Colecchia,et al.  ICT Investment and Economic Growth in the 1990s: Is the United States a Unique Case? A Comparative Study of Nine OECD Countries , 2002 .

[57]  Rajshri Jayaraman,et al.  Organizational Redesign, Information Technologies and Workplace Productivity , 2008, SSRN Electronic Journal.

[58]  William H. Money,et al.  Impact of Organizational and Project Factors on Acceptance and Usage of Project Management Software and Perceived Project Success , 2008 .

[59]  Erik Brynjolfsson,et al.  The productivity paradox of information technology , 1993, CACM.

[60]  Ivica Crnkovic,et al.  Will They Report It? Ethical Attitude of Graduate Software Engineers in Reporting Bad News , 2012, 2012 IEEE 25th Conference on Software Engineering Education and Training.

[61]  Kevin Barraclough,et al.  I and i , 2001, BMJ : British Medical Journal.

[62]  D. Robey,et al.  Going Global: Using information technology to advance the competitiveness of the virtual transnational organization , 1998 .