Quality of experience hourglass model

Recently, user perception has been receiving increasingly much attention of service providers, operators, manufactures and researchers. They are interested to know how the users perceive the quality of multimedia streaming services. To avoid the fatigue of subjective testing, they are interested to model the Quality of Experience (QoE) based on Quality of Service (QoS) and other measurable parameters. However, these parameters to estimate the QoE may differ per service. In this paper, we propose a conceptual model of QoE in parallel with the classical internet architecture hourglass model. Moreover conditions are highlighted under which QoE can be evaluated objectively from QoS without entailing other factors. The main is goal to understand the factors that are playing a significant role for QoE. We also discuss and explain the role of the application on QoE.

[1]  J. Dewey.  Experience and Education , 1938 .

[2]  Markus Fiedler,et al.  Impact of Disturbance Locations on Video Quality of Experience , 2011 .

[3]  Gilbert Harman.  THE INTRINSIC QUALITY OF EXPERIENCE , 1990 .

[4]  Patrick Le Callet,et al.  Image and Video Quality Assessment Using LCD: Comparisons with CRT Conditions , 2008, IEICE Trans. Fundam. Electron. Commun. Comput. Sci..

[5]  Romain Carbou,et al.  Quality of Experience and Quality Of Service , 2011 .

[6]  Allan Kuchinsky,et al.  Integrating user-perceived quality into Web server design , 2000, Comput. Networks.

[7]  Hyun-Jong Kim,et al.  The QoE Evaluation Method through the QoS-QoE Correlation Model , 2008, 2008 Fourth International Conference on Networked Computing and Advanced Information Management.

[8]  Pjer M. Vuckovic,et al.  Quality of Experience of mobile services , .

[9]  Brian E. Carpenter,et al.  Middleboxes: Taxonomy and Issues , 2002, RFC.

[10]  Fangchun Yang,et al.  Model-Based Approach to Measuring Quality of Experience , 2009, 2009 First International Conference on Emerging Network Intelligence.

[11]  A. Perkis,et al.  A model for measuring Quality of Experience , 2006, Proceedings of the 7th Nordic Signal Processing Symposium - NORSIG 2006.

[12]  Janusz Gozdecki,et al.  Quality of service terminology in IP networks , 2003, IEEE Commun. Mag..

[13]  Anastasios Kourtis,et al.  Quantified PQoS assessment based on fast estimation of the spatial and temporal activity level , 2007, Multimedia Tools and Applications.

[14]  Markus Fiedler,et al.  Inferring User-perceived Performance of Network by monitoring TCP Interruptions , 2012, Netw. Protoc. Algorithms.

[15]  Markus Fiedler,et al.  Controlled vs. Uncontrolled Degradations of QoE : The Provisioning-Delivery Hysteresis in Case of Video , 2010 .

[16]  Douglas Comer.  Internetworking With TCP/IP Principles , 1988 .

[17]  Pascal Frossard,et al.  User-Oriented QoS Analysis in MPEG-2 Video Delivery , 1999, Real Time Imaging.

[18]  Pablo Belzarena,et al.  End-2-End Evaluation of IP Multimedia Services , a User Perceived Quality of Service Approach , 2008 .

[19]  M. Csíkszentmihályi,et al.  Optimal experience in work and leisure. , 1989, Journal of personality and social psychology.

[20]  Constantine Dovrolis,et al.  The evolution of layered protocol stacks leads to an hourglass-shaped architecture , 2011, SIGCOMM 2011.

[21]  Margaret H. Pinson,et al.  The impact of monitor resolution and type on subjective video quality testing , 2004 .

[22]  Markus Fiedler,et al.  Mobile video sensitivity to packet loss and packet delay variation in terms of QoE , 2012, 2012 19th International Packet Video Workshop (PV).