Exploring IT Adoption Process in Shanghai Firms: An Empirical Study

The study develops an integrated model to examine factors, particularly government factors, which influence IT adoption in Chinese firms. By analyzing the survey data from 1540 firms across 14 industries and across various ownerships in Shanghai, the study contributes several insights into firms’ IT usage. First of all, this study sheds light on the IT adoption in Chinese firms and validates the general route from IT infrastructure construction to value realization. Second, the findings suggest that government actions influence firms’ IT infrastructure development and IT management decision. However, there is no evidence showing the government impact on firms’ IT usage. The study also provides valuable IT adoption implications to firms in China, particularly to those in the modern cities like Shanghai.

[1]  Jeff Hoi Yan Yeung,et al.  Current progress of e-commerce adoption: small and medium enterprises in Hong Kong , 2003, CACM.

[2]  Ephraim R. McLean,et al.  The DeLone and McLean Model of Information Systems Success: A Ten-Year Update , 2003, J. Manag. Inf. Syst..

[3]  E. B. Swanson,et al.  Information systems innovation among organizations , 1994 .

[4]  Charles H. Kriebel,et al.  Information Technologies and Business Value: An Analytic and Empirical Investigation , 1995, Inf. Syst. Res..

[5]  T.C.E. Cheng,et al.  Information Technology Adoption in Hong Kong's Logistics Industry , 2005, Transportation Journal.

[6]  Jan-Bernd Lohmöller,et al.  Latent Variable Path Modeling with Partial Least Squares , 1989 .

[7]  A. Kaplan,et al.  A Beginner's Guide to Partial Least Squares Analysis , 2004 .

[8]  Wynne W. Chin,et al.  Structural equation modeling analysis with small samples using partial least squares , 1999 .

[9]  Martha Grabowski,et al.  Linking information systems application portfolios and organizational strategy , 1993 .

[10]  S. Gopalakrishnan,et al.  Determinants of information technology adoption: an extension of existing models to firms in a developing country , 1999 .

[11]  P. Weill,et al.  Management by Maxim: How Business and IT Managers Can Create IT Infrastructures , 1997 .

[12]  Wynne W. Chin Issues and Opinion on Structural Equation Modeling by , 2009 .

[13]  Kenneth L. Kraemer,et al.  Environment and Policy Factors Shaping E-Commerce Diffusion: A Cross-Country Comparison , 2002, ICIS.

[14]  Peter Meso,et al.  Can National Information Infrastructures Enhance Social Development in the Least Developed Countries , 2002 .

[15]  Kevin Zhu,et al.  The Value of Information Technology in E-Business Environments: The Missing Links in the Renewed IT Value Debate , 2004, ICIS.

[16]  Erik Brynjolfsson,et al.  Information Technology and Productivity: A Review of the Literature , 1996, Adv. Comput..

[17]  Sherif Kamel Managing Globally with Information Technology , 2003 .

[18]  Detmar W. Straub,et al.  Validating Instruments in MIS Research , 1989, MIS Q..

[19]  Thompson S. H. Teo,et al.  Assimilation and Diffusion of Web Technologies in Supply-Chain Management: An Examination of Key Drivers and Performance Impacts , 2004, Int. J. Electron. Commer..

[20]  HullandJohn,et al.  Review: the resource-based view and information systems research , 2004 .

[21]  Nancy Bogucki Duncan,et al.  Capturing Flexibility of Information Technology Infrastructure: A Study of Resource Characteristics and their Measure , 1995, J. Manag. Inf. Syst..

[22]  Zixiang Tan,et al.  Diffusion and Impacts of the Internet and E-commerce in China , 2004, Electron. Mark..

[23]  Yufei Yuan,et al.  Strategic Fit of Supply Chain Management Information Systems: A Measurement Model , 2004, ICIS.

[24]  Ram L. Kumar,et al.  A Framework for Assessing the Business Value of Information Technology Infrastructures , 2004, J. Manag. Inf. Syst..

[25]  Craig Standing,et al.  Impact on society: the missing dimension in evaluating the benefits of IT in the public sector , 2003 .

[26]  M. Markus,et al.  Banking on information technology: converting IT spending into firm performance , 1993 .

[27]  Patrick Y. K. Chau,et al.  A perception-based model for EDI adoption in small businesses using a technology-organization-environment framework , 2001, Inf. Manag..

[28]  Christina Soh,et al.  How IT Creates Business Value: A Process Theory Synthesis , 1995, ICIS.

[29]  R. Zmud,et al.  Information technology implementation research: a technological diffusion approach , 1990 .

[30]  Kenneth L. Kraemer,et al.  Electronic business adoption by European firms: a cross-country assessment of the facilitators and inhibitors , 2003, Eur. J. Inf. Syst..

[31]  Kai Reimers,et al.  Implementing ERP systems in China , 2002, Proceedings of the 35th Annual Hawaii International Conference on System Sciences.

[32]  J. H. Lucas The business value of information technology: a historical perspective and thoughts for future research , 1993 .

[33]  R. Frank Falk,et al.  A Primer for Soft Modeling , 1992 .

[34]  C.J. Blakeley,et al.  The use of e-government to encourage e-commerce development , 2004, Proceedings. 2004 International Conference on Information and Communication Technologies: From Theory to Applications, 2004..

[35]  David F. Pyke,et al.  Manufacturing and Supply Chain Management in China: A Survey of State-, Collective-, and Privately-Owned Enterprises , 2000 .

[36]  F. Bookstein,et al.  Two Structural Equation Models: LISREL and PLS Applied to Consumer Exit-Voice Theory: , 1982 .

[37]  M. Fleischer,et al.  processes of technological innovation , 1990 .

[38]  K. Eason Information Technology and Organizational Change , 1989 .

[39]  Kevin Zhu,et al.  The Complementarity of Information Technology Infrastructure and E-Commerce Capability: A Resource-Based Assessment of Their Business Value , 2004, J. Manag. Inf. Syst..

[40]  Kevin Zhu,et al.  Global Technology, Local Adoption: A Cross-Country Investigation of Internet Adoption by Companies in the United States and China , 2004, Electron. Mark..

[41]  John Child,et al.  Organizations As Adaptive Systems in Complex Environments: the Case of China , 1999 .

[42]  Terry Anthony Byrd,et al.  Measuring the Flexibility of Information Technology Infrastructure: Exploratory Analysis of a Construct , 2000, J. Manag. Inf. Syst..

[43]  M. Hammer,et al.  Reengineering the Corporation , 1993 .

[44]  Kenneth L. Kraemer,et al.  Post-Adoption Variations in Usage and Value of E-Business by Organizations: Cross-Country Evidence from the Retail Industry , 2005, Inf. Syst. Res..

[45]  M. Wade,et al.  Review: the resource-based view and information systems research: review, extension, and suggestions for future research , 2004 .

[46]  Eileen M. Trauth,et al.  Critical Skills and Knowledge Requirements of IS Professionals: A Joint Academic/Industry Investigation , 1995, MIS Q..

[47]  Ephraim R. McLean,et al.  Information Systems Success: The Quest for the Dependent Variable , 1992, Inf. Syst. Res..

[48]  Wynne W. Chin,et al.  A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic - Mail Emotion/Adoption Study , 2003, Inf. Syst. Res..

[49]  Felix B. Tan Advanced Topics In Global Information Management , 2003 .