How Software Promotes the Integration of Sustainability in Business Process Management

Business research and practice increasingly focus on integrating sustainability in organizations. To contribute to rising challenges related to the society and the environment, sustainability-driven concepts (e.g., environmentalfriendly) have to be implemented in the daily business routines, and thus, need to be considered during the design of business processes in any organization. In this study, we conceptualize the field of Green Business Process Management (BPM) and use the derived concepts to classify supporting modelling tools and concrete software features. While our study indicates a lack of realization of the ecological and social sustainability in particular and a gap in supporting users during the redesign phase, there are software features that can potentially serve as a starting point to further incorporate sustainability in the design, implementation, and controlling of business processes.

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