Human Resources Business Process Outsourcing: Transforming How HR Gets Its Work Done

Preface. The Authors. 1. Forces for Change. 2. New Roles for HR. 3. Evaluating the Effectiveness of HR. 4. Design of the HR Function. 5. Exult. 6. BP. 7. Bank of America. 8. International Paper. 9. Prudential. 10. Lessons Learned. 11. Outsourcing and the Future of HR. Index.