MEETINGS – THE INNOVATIVE GLUE BETWEEN THE ORGANISATION SYSTEM AND INFORMATION SYSTEM

The research presented aims for enhanced utilization of human skills, collaboration, and information sharing. This paper concerns the production context, and the needs and challenges of people striving for high-quality, innovative, and efficient work. The paper presents a model of the information system (IS) and organisations system (OS) and their integration. Main conclusions are that these systems overlap, and create an innovative working arena for the different working processes. People with knowledge gather into meetings held for different purposes supported by technical systems. These meetings provide a core element for efficient and innovative collaboration, requiring parallel development of IS and OS.

[1]  Mie Augier,et al.  Networks, cognition and management of tacit knowledge , 1999, J. Knowl. Manag..

[2]  Johan Stahre,et al.  A classification of carrier and content of information , 2012 .

[3]  Charles Chowa,et al.  Information System Success: Individual and Organizational Determinants , 2006, Manag. Sci..

[4]  Jens Rasmussen,et al.  Skills, rules, and knowledge; signals, signs, and symbols, and other distinctions in human performance models , 1983, IEEE Transactions on Systems, Man, and Cybernetics.

[5]  E. Hollnagel Cognitive ergonomics: it's all in the mind , 1997 .

[6]  Ephraim R. McLean,et al.  Information Systems Success: The Quest for the Dependent Variable , 1992, Inf. Syst. Res..

[7]  Morten T. Hansen,et al.  What's your strategy for managing knowledge? , 1999, Harvard business review.

[8]  Johan Stahre,et al.  Towards a Production Complexity Model that Supports Operation, Re-balancing and Man-hour Planning , 2011 .

[9]  John D. Lee,et al.  Review of a Pivotal Human Factors Article: “Humans and Automation: Use, Misuse, Disuse, Abuse” , 2008, Hum. Factors.

[10]  S. Robson,et al.  Strategic Self Development for Successful Aging at Work , 2007, International journal of aging & human development.

[11]  Abraham B. Shani,et al.  Organization design and the knowledge worker , 1995 .

[12]  Andrew Dillon,et al.  Information architecture in JASIST: Just where did we come from? , 2002, J. Assoc. Inf. Sci. Technol..

[13]  Andrew Kakabadse,et al.  Reviewing the knowledge management literature: towards a taxonomy , 2003, J. Knowl. Manag..

[14]  Carl Gutwin,et al.  Heuristic Evaluation of Groupware Based on the Mechanics of Collaboration , 2001, EHCI.

[15]  Roderick E. White,et al.  An Organizational Learning Framework : From Intuition to Institution Author ( s ) : , 2007 .

[16]  Françoise Détienne,et al.  Assessing the "Quality of Collaboration" in Technology-Mediated Design Situations with Several Dimensions , 2009, INTERACT.

[17]  Victoria J. Marsick,et al.  Experience‐based Learning: Executive Learning outside the Classroom , 1990 .

[18]  Dan Högberg,et al.  Supporting attention in manual assembly and its influence on quality , 2010 .

[19]  Per-Erik Ellström,et al.  Kompetens, utbildning och lärande i arbetslivet : problem, begrepp och teoretiska perspektiv , 1992 .

[20]  Bendik Bygstad,et al.  Generative mechanisms for innovation in information infrastructures , 2010, Inf. Organ..

[21]  Ephraim R. McLean,et al.  The DeLone and McLean Model of Information Systems Success: A Ten-Year Update , 2003, J. Manag. Inf. Syst..

[22]  RowleyJennifer The wisdom hierarchy , 2007 .

[23]  Hesan A. Quazi,et al.  Finders, keepers? Attracting, motivating and retaining knowledge workers , 2003 .

[24]  Ephraim R. McLean,et al.  Measuring information systems success: models, dimensions, measures, and interrelationships , 2008, Eur. J. Inf. Syst..

[25]  László Monostori,et al.  Complexity in engineering design and manufacturing , 2012 .

[26]  Heeseok Lee,et al.  The effects of individual motivations and social capital on employees ’ tacit and explicit knowledge sharing intentions , 2015 .

[27]  Raghu Garud,et al.  A Socio-Cognitive Model of Technology Evolution: The Case of Cochlear Implants , 2015 .

[28]  Charles Ehin,et al.  Un‐managing knowledge workers , 2008 .

[29]  R. Noe,et al.  Knowledge sharing: A review and directions for future research , 2010 .

[30]  J. Liker The Toyota Way , 2003 .

[31]  Ronald M. Baecker,et al.  Readings in Groupware and Computer-Supported Cooperative Work: Assisting Human-Human Collaboration , 1992 .

[32]  Erik Duval,et al.  Metadata Standards: What, Who & Why , 2001, Journal of universal computer science (Online).

[33]  Jeffrey K. Liker,et al.  The Toyota Product Development System: Integrating People, Process And Technology , 2006 .

[34]  Wanda J. Orlikowski,et al.  Learning from Notes: organizational issues in groupware implementation , 1992, CSCW '92.

[35]  Knut Aasland,et al.  An analysis of the uses and properties of the Obeya , 2012, 2012 18th International ICE Conference on Engineering, Technology and Innovation.

[36]  James C. Wetherbe,et al.  Key issues in information systems management , 1987 .

[37]  Jonathan Grudin,et al.  Why CSCW applications fail: problems in the design and evaluationof organizational interfaces , 1988, CSCW '88.

[38]  Martina Berglund,et al.  Development of industrial work of the future : – a study of Swedish manufacturing companies , 2011 .

[39]  Jennifer E. Rowley,et al.  The wisdom hierarchy: representations of the DIKW hierarchy , 2007, J. Inf. Sci..

[40]  Raja Parasuraman,et al.  The Application of a Qualitative Model of Human-Interaction with Automation: Effects of Unreliable Automation on Performance , 2003 .

[41]  Georg von Krogh,et al.  The communal resource and information systems , 2002, J. Strateg. Inf. Syst..

[42]  Martin Schulz,et al.  Creating a Culture of Knowledge Sharing in Law Firms , 2005, Wissensmanagement.

[43]  Ramkrishnan V. Tenkasi,et al.  The influence of deliberations on learning in new product development teams , 1992 .

[44]  Narasimhaiah Gorla,et al.  Organizational impact of system quality, information quality, and service quality , 2010, J. Strateg. Inf. Syst..

[45]  Carl Gutwin,et al.  The effects of interaction technique on coordination in tabletop groupware , 2007, GI '07.

[46]  Clarence A. Ellis,et al.  Groupware: some issues and experiences , 1991, CACM.

[47]  I. Nonaka A Dynamic Theory of Organizational Knowledge Creation , 1994 .

[48]  Jeffrey K. Liker,et al.  The Toyota way : 14 management principles from the world's greatest manufacturer , 2004 .

[49]  Ulrika Harlin,et al.  Design for Commitment to Production Strategy Change , 2014 .

[50]  Etienne Wenger,et al.  Situated Learning: Legitimate Peripheral Participation , 1991 .

[51]  Jörgen Eklund,et al.  Standardisation – A Means for Creating Developing Work , 1998 .